Scams and identity theft

Scams can seem genuine, as scammers try to make them look or sound real to trick you.

If you’ve clicked on a suspicious link or given your personal information to a scammer, call our Scams and Identity Theft Helpdesk. Our staff will support you with advice about protecting your personal information.

You can email us to report a scam related to myGov or Services Australia, including Centrelink, Medicare or Child Support.

There are ways you can spot a scam. Find out how to know if it’s a scam.

There are things you can do to protect your personal information and reduce the risk of a scam. Find out how to protect against scams.

If you think a scam might affect you, or you spot a scam, there are things you can do. Read what to do if a scam has affected you for more details.

Watch our video on how to spot a myGov scam and learn how to report one.

If you spot a scam that is not related to Services Australia or myGov, you can report it to Scamwatch.

Page last updated: 19 March 2024.
QC 60285