How to protect against scams and identity theft
There are actions you can take to protect yourself from scams.
Centrepay is changing
We’re updating Centrepay so it works better for you. You can use Centrepay to pay for goods and services from approved businesses.
If you disagree with a decision about early release of superannuation
We can’t change or review decisions by your super fund or the Australian Taxation Office (ATO) if they decide not to release your super early. You’ll need to contact them.
Report a Services Australia or myGov scam
You can report scams impersonating Services Australia and myGov, including Centrelink, Medicare or Child Support.
Other Services Australia scams
There are other types of scams you should beware of that target Services Australia customers.
Medicare scams
There are different types of Medicare scams.
Centrelink online account help - Manage where your payments are sent
Instructions on how to change where we pay you using your Centrelink online account.
Express Plus Centrelink mobile app help - Upload documents
Instructions to upload and submit documents using the Express Plus Centrelink mobile app.
How to manage Centrepay
You can choose to manage Centrepay yourself or ask someone to help you.
Public holiday closures for Easter
Your Centrelink payment and reporting dates may change due to the upcoming public holiday.