Most useful information for managing your money

1. Active scams
2. Centrelink scams

Fake information about Centrelink payments

There are unofficial websites and social media accounts online.

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

1. Active scams
2. Centrelink scams

Centrelink impersonation phone call scams

You might get a call claiming to be from Services Australia.

1. Active scams
2. myGov scams

myGov phishing email scams

There are different ways scammers try to trick you, including pretending to be from myGov.

1. Scams and identity theft
2. Active scams

myGov scams

There are different types of myGov scams.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

1. Early release of superannuation
2. How to apply

If you need evidence of severe financial hardship for early release of superannuation

To access your super early, you need to meet some requirements. You may need to provide evidence.

1. Active scams
2. Centrelink scams

Centrelink impersonation email scams

You might get an email claiming to be from Centrelink about urgently updating your details.

Avoid committing fraud

Do the right thing and avoid committing fraud by keeping your details with us up to date.