Active scams
We share information about active scams that target our customers.
Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
Residence descriptions
You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.
Scams and identity theft
Protect yourself against scams. Learn what to do if you’re the victim of a scam or identity theft, including if your details are exposed in a data breach.
Digital card
Have your concession or health care card with you everywhere you take your smart mobile device.
Centrelink online account help - Manage your income and assets details
Instructions to update your income and assets details using your Centrelink online account.
If you need evidence of severe financial hardship for early release of superannuation
To access your super early, you need to meet some requirements. You may need to provide evidence.
Types of scams
If a scammer gets your personal information, they can use it to access your online accounts where they can start stealing your information, identity, and money.
What Centrepay is
Centrepay is a voluntary bill paying service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.