Start or end group payment arrangement form (SS270)
Use this form to start or end your payment going to an organisation approved for group payment arrangements, such as an aged care home, hospital or hostel.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Fake information about Centrelink payments
There are unofficial websites and social media accounts online sharing fake information about Centrelink payments that aren’t real or no longer available.
Express Plus Centrelink mobile app help - Advise non-lodgement of tax return
Instructions on how to tell us you or your partner don’t need to lodge a tax return for a previous financial year using the Express Plus Centrelink mobile app.
Fake charities and No Interest Loans scams
Scammers are posing as charities and No Interest Loans providers, such as Good Shepherd or Salvation Army. They then try to steal from people who need financial support.
Centrelink online account help - Manage where your payments are sent
Instructions on how to change where we pay you using your Centrelink online account.
Express Plus Centrelink mobile app help - Manage where your payments are sent
Instructions on how to change where we pay you using the Express Plus Centrelink mobile app.
Payments that don’t show on your payment summary
Your payment summary won’t show some taxable payments you get from us. But if you get any, you'll need to report them in your tax return.
If you don’t take action to repay a Centrelink debt
Actions we may take if you haven’t started repaying your Centrelink debt.
myGov text message link scams
If you get a text message from myGov with a link to click on, it‘s a scam.