myGov phishing email scams
There are different ways scammers try to trick you, including pretending to be from myGov.
Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
Centrelink online account help - Manage your income and assets details
Instructions to update your income and assets details using your Centrelink online account.
Fake information about bonus Centrelink payments
There are unofficial websites and social media accounts online.
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
Centrelink or aged care representative to act for you
You can ask someone to act for you as your authorised Centrelink or aged care representative.
Residence descriptions
You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.
Centrelink scams
There are different types of Centrelink scams.
Someone to act for you with Medicare, Centrelink, aged care or Child Support
You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, update your details and get payments for you.
Income support payment
An income support payment is a regular payment that helps you with living costs.