Most useful information for managing your money

The pages voted most useful by other website visitors.

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  1. Active scams
  2. Centrelink scams

Fake information about Centrelink payments

There are unofficial websites and social media accounts online sharing fake information about Centrelink payments that aren’t real or no longer available.

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

  1. Information about Robodebt
  2. Robodebt class action

New robodebt class action settlement

We’re sending notices to eligible group members of the new robodebt class action settlement.

  1. Contact us
  2. Customer service changes

Public holiday reporting and payment dates

Your reporting and payment dates may change when we close for national public holidays. We may pay you early.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

  1. Active scams
  2. Centrelink scams

Centrelink impersonation email scams

You might get an email claiming to be from Centrelink about urgently updating your details.

  1. Managing your money
  2. Most useful information

Income support payment

An income support payment is a regular payment that helps you with living costs.

  1. Managing your money
  2. Centrelink debts and overpayments

What happens when you’re overpaid by Centrelink

Understand what happens when you’re overpaid and what you need to do if you have a debt.

  1. Work
  2. Managing your money

Scams and identity theft

Protect yourself against scams. Learn what to do if you’re the victim of a scam or identity theft, including if your details are exposed in a data breach.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Manage your income and assets details

Instructions to update your income and assets details using your Centrelink online account.

Search results summary and pagination

374 results, showing 1 to 10
Page last updated: 10 December 2021.
QC 60273