Most useful information for managing your money

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  1. Active scams
  2. Centrelink scams

Fake information about Centrelink payments

There are unofficial websites and social media accounts online sharing information about Centrelink payments that isn’t real.

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

  1. Scams and identity theft
  2. Active scams

Centrelink scams

There are different types of Centrelink scams.

  1. Early release of superannuation
  2. How to apply

If you need evidence of severe financial hardship for early release of superannuation

To access your super early, you need to meet some requirements. You may need to provide evidence.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Manage your income and assets details

Instructions to update your income and assets details using your Centrelink online account.

  1. Centrepay
  2. How to use it

Centrepay goods and services

If you get an eligible Centrelink payment, you can use Centrepay to pay for goods and services from approved businesses.

  1. Managing your money
  2. Centrelink debts and overpayments

What happens if you've overpaid a Centrelink debt

If you overpay your Centrelink debt we’ll refund the money to you or apply it to another debt.

  1. Information about Robodebt
  2. Robodebt class action

Robodebt class action appeal settlement

The Commonwealth, and the applicants represented by Gordon Legal, have reached a settlement of the 2024 robodebt class action appeal.

Search results summary and pagination

382 results, showing 1 to 10
Page last updated: 10 December 2021.
QC 60273