Most useful information for managing your money

1. Active scams
2. Centrelink scams

Fake information about bonus Centrelink payments

There are unofficial websites and social media accounts online.

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

1. Scams and identity theft
2. Active scams

myGov scams

There are different types of myGov scams.

1. Active scams
2. myGov scams

myGov text message link scams

If you get a text message from myGov with a link to click on, it‘s a scam.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

1. Active scams
2. Centrelink scams

Centrelink impersonation email scams

You might get an email claiming to be from Centrelink about urgently updating your details.

1. Early release of superannuation
2. How to apply

If you need evidence of severe financial hardship for early release of superannuation

To access your super early, you need to meet some requirements. You may need to provide evidence.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

1. Active scams
2. myGov scams

myGov phishing email scams

There are different ways scammers try to trick you, including pretending to be from myGov.

1. Scams and identity theft
2. Avoid and report scams

Report a Services Australia or myGov scam

You can report scams impersonating us by email.