Start or end group payment arrangement form (SS270)
Use this form to start or end your payment going to an organisation approved for group payment arrangements, such as an aged care home, hospital or hostel.
Fake charities and No Interest Loans scams
Scammers are posing as charities and No Interest Loans providers, such as Good Shepherd or Salvation Army. They then try to steal from people who need financial support.
Paying bills using Centrepay
You can use the Centrepay bill paying service to pay any business registered to accept Centrepay as a payment method.
Express Plus Centrelink mobile app help - Manage where your payments are sent
Instructions on how to change where we pay you using the Express Plus Centrelink mobile app.
Robodebt refunds
People who paid money back towards an eligible robodebt got a refund of their repayments.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Fake information about Centrelink payments
There are unofficial websites and social media accounts online sharing fake information about Centrelink payments that aren’t real or no longer available.
If you don’t take action to repay a Centrelink debt
Actions we may take if you haven’t started repaying your Centrelink debt.
Replacement Medicare card scams
Scammers are pretending to be from Medicare and myGov.
Express Plus Centrelink mobile app help - Advise non-lodgement of tax return
Instructions on how to tell us you or your partner don’t need to lodge a tax return for a previous financial year using the Express Plus Centrelink mobile app.