Fake information about Centrelink payments
There are unofficial websites and social media accounts online sharing information about Centrelink payments that isn’t real.
Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
Centrelink scams
There are different types of Centrelink scams.
If you need evidence of severe financial hardship for early release of superannuation
To access your super early, you need to meet some requirements. You may need to provide evidence.
Residence descriptions
You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.
Centrelink online account help - Manage your income and assets details
Instructions to update your income and assets details using your Centrelink online account.
Centrepay goods and services
If you get an eligible Centrelink payment, you can use Centrepay to pay for goods and services from approved businesses.
What happens if you've overpaid a Centrelink debt
If you overpay your Centrelink debt we’ll refund the money to you or apply it to another debt.
Robodebt class action appeal settlement
The Commonwealth, and the applicants represented by Gordon Legal, have reached a settlement of the 2024 robodebt class action appeal.