Most useful information for managing your money

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  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

  1. Scams and identity theft
  2. How to know if it’s a scam

Active scams

We share information about active scams that target our customers.

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

  1. Managing your money
  2. Scams and identity theft

How to know if it’s a scam

How to tell the difference between scams and genuine contact from us.

  1. Centrepay
  2. How to use it

Centrepay goods and services

If you get an eligible Centrelink payment, you can use Centrepay to pay for goods and services from registered businesses.

  1. Managing your money
  2. Centrelink debts and overpayments

What happens when you’re overpaid by Centrelink

Understand what happens when you’re overpaid and what you need to do if you have a debt.

  1. Managing your money
  2. Scams and identity theft

How to protect against scams

Know how to spot fake emails, text messages, websites or phone calls.

  1. Top payments
  2. Early release of superannuation

Who can access their superannuation early

There are eligibility rules you need to meet to access your super early.

Employment income

This is pay you get for work you've done for an employer.

  1. Top payments
  2. Centrepay

What Centrepay is

Centrepay is a voluntary bill paying service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.

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Page last updated: 10 December 2021.
QC 60273