Fake information about Centrelink payments
There are unofficial websites and social media accounts online.
Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
Centrelink impersonation phone call scams
You might get a call claiming to be from Services Australia.
myGov phishing email scams
There are different ways scammers try to trick you, including pretending to be from myGov.
myGov scams
There are different types of myGov scams.
Residence descriptions
You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
If you need evidence of severe financial hardship for early release of superannuation
To access your super early, you need to meet some requirements. You may need to provide evidence.
Centrelink impersonation email scams
You might get an email claiming to be from Centrelink about urgently updating your details.
Avoid committing fraud
Do the right thing and avoid committing fraud by keeping your details with us up to date.