Help if a scam or identity theft has affected you
There’s support available if you’ve been affected by a scam or identity theft.
Child Support representative to act for you
You can choose someone to be your Child Support representative.
Repayments due to lump sum compensation
When you get a compensation lump sum, you may need to repay us a charge for your income support payments.
Centrelink impersonation email scams
You might get an email claiming to be from Centrelink about urgently updating your details.
Applications are open for the Income Apportionment Resolution Scheme
If you have debts affected by income apportionment, you can apply for a one-off payment for each eligible debt.
Avoid and report scams
There are things you can do to protect yourself from scams and identity theft. You can report Services Australia scams to us to help protect others.
Report a Services Australia or myGov scam
You can report scams impersonating Services Australia and myGov, including Centrelink, Medicare or Child Support.
myGov text message link scams
If you get a text message from myGov with a link to click on, it‘s a scam.
Centrelink scams
There are different types of Centrelink scams.
Repayments due to periodic compensation
If you get a back payment of periodic compensation, we may have overpaid you. If so, you’ll need to pay us back.