Centrelink debts and overpayments

Watch our video about Centrelink debts and overpayments.

Our priority is to help you get the right payment at the right amount.

Sometimes overpayments happen. When they do, we’re here to help. We can help you understand why it occurred so it doesn’t happen again.

If you owe money, we want to help you repay it in a way that best suits your situation.

What you should do to avoid being overpaid your Centrelink payment and what we do to help.

Understand what happens when you’re overpaid and what you need to do if you have a debt.

You might need to pause your repayments if you’ve been impacted by a crisis, disaster, emergency event or you’re experiencing hardship.

You can repay money for a Centrelink debt in full or set up a payment arrangement. We may recover money in other ways as well.

Our compliance program helps protect Australia’s welfare system. It helps our customers avoid getting a debt or committing fraud.

We have information in different languages about Centrelink debts and overpayments