Get in touch
Phone us Call us for information about payments and services for Centrelink, Medicare, and Child Support. Connect with us on social media You can connect with us through our official accounts. Use our social media to ask us questions and stay up to date. Write to us Request or send us information about our payments and services in writing. Self service You can do most of your Centrelink, Medicare and Child Support business with us online or by self service. Feedback We value your feedback. Make a complaint, give a compliment or offer a suggestion. Your feedback helps us improve our service. Find us Find us at one of our service centres. We can help with payment and service information for Centrelink, Medicare and Child Support.
If you need to call us about:
- business and employer matters, use our business and employer contact information
- health professional services, use our health professionals contact information
- government stakeholder, media and career, use our corporate contact information.
Customer service changes
Sometimes there can be an interruption or extension to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.
If you suspect someone may be committing fraud against Centrelink, Medicare or Child Support, you should report it.
Claiming compensation from us
If you believe we’ve made a mistake that caused you financial loss or injury, you may be able to claim compensation from us.
How we use market research
We regularly do market research with people who use our services and we may ask you to take part. Your views count and can help make a real difference.