Centrelink online account help - Update your family income estimate and payment choice
Make sure your family income estimate is accurate and your payment choice is right for you. This will help ensure you don't get overpaid or underpaid.
We use your family income estimate to work out how much family assistance you get. Family assistance includes Family Tax Benefit and Child Care Subsidy. Read more about your family income estimate.
If you get Child Care Subsidy, you also need to update your activity level.
Step 1: get started
If you're not already in your Centrelink online account, sign into myGov to access your Centrelink account.
Select MENU from your homepage.
Select My Family, followed by Family assistance, and Update family income estimate.
This will take you to a page that shows your family income estimate for the current financial year.
From April to June of each year, you can also provide your family income estimate for the next financial year. Select the tab with the financial year you want to update.
Remember, updating your annual income estimate for family assistance does not update your income for income support payments. You may also need to report changes in your income or earnings separately. You need to do this if you or your partner get an income support payment such as:
Step 2: update your family income estimate
To update your income estimate, select Update Income.
If you have a partner, you’ll need to update their income estimate as well.
Type your estimated income amounts into the boxes. If something doesn’t apply to you, leave that box as $0.
Alerts will appear at the top of the screen to help you.
Once you’ve entered your information, select Next.
If a figure you’ve entered doesn’t match our records, we’ll need you to provide more information. An information box will appear at the top of the screen. It lets you know what you need to do and when you need to do it by.
Step 3: confirm update to family income estimate
If your income has gone down, you may need to tell us why. You can do this using the drop down menu. Once you have made your choice, select Next.
This will take you to a page that shows an overview of your income estimate. It’s important you read the changes and make sure everything is correct.
If all the details are correct, read the declaration. If you understand and accept the declaration select I accept this declaration, then Submit.
We’ll give you a receipt number and a summary of your entitlements. Please make a note of the Receipt ID for your records.
Step 4: update other choices
When you update your income estimate, you should also consider if anything else has changed. If you get Child Care Subsidy, you may also need to update your activity level.
For Family Tax Benefit, you can also update your payment choice. To help you to avoid an overpayment, we’ll recommend a payment choice for you based on your circumstances.
Select here from the receipt screen to update your payment choice for Family Tax Benefit.
Select the pencil icon next to the payment you want to update. Choose your new payment choice and select Save.
Read more about payment choices for Family Tax Benefit.
Step 5: confirm update to payment choices
Confirm your changes. We may overpay you if you choose not to use our recommended payment choice. If you’re paid too much, you’ll have to pay any excess amount back. We’ll let you know if this happens.
Read the information and select Confirm to update your payment choice.
Select Next to review your changes.
If all the details are correct, read the declaration. If you understand and accept the declaration select I declare that, then Submit to update your payment choice.
We’ll give you a receipt to confirm your update has been successful. Please make note of the Receipt ID for your records.
Select Finish and return to home page to return to your online account homepage.
Step 6: sign out
From your homepage, you can complete other transactions or select the myGov icon to return to myGov.
For your privacy and security, sign out when you've finished using your myGov account.
Page last updated: 17 August 2020
This information was printed 18 September 2020 from https://www.servicesaustralia.gov.au/individuals/online-help/centrelink/update-your-family-income-estimate-using-your-centrelink-online-account. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.