Centrelink online account help - Cancel a nominee

How to cancel a nominee arrangement using your Centrelink online account.

If you’re the nominee, you can ask for your nominee arrangement to be cancelled. You must give this request to us in writing. Your request can be uploaded to your principal’s Centrelink online account.

Select the person you no longer want to be nominee for, then Upload documents.

Select Other documents, then choose Nominee Cancellation.

Step 1: get started

From your homepage select MENU.

Then select My Details, Nominee Arrangements, and Manage nominee arrangements.

Step 2: cancel a nominee arrangement

On the Nominee Arrangements page, select View current arrangements. Select Cancel next to the nominee you want to cancel. 

For help select the question mark icon.

Check the details on this page and make sure they’re correct.

Select either:

  • Back, to return to the Nominee Arrangements page
  • Cancel arrangement, to cancel your nominee arrangement.

If you cancel a payment nominee we’ll ask you for your payment destination details. A payment destination is the bank account where your payments go.

Enter all of the following:

  • name on account
  • Branch Code (BSB)
  • Account Number.

Select Next.

Step 3: review and submit

We’ll give you a summary of the nominee arrangement you want to cancel.

Select either:

  • Back, if you need to change any details
  • Cancel, if you don’t want to continue or need to start again.

If all the details are correct, read the declaration. If you understand and agree with the declaration, select I accept this declaration, then select Submit.

Step 4: receipt

We’ll give you a receipt to confirm your update. Please make a note of the Receipt ID for your records.

We’ll also send you and the former nominee a letter to confirm you’ve cancelled this arrangement.

Your cancelled nominee arrangement will show for 21 days in the Pending appointments section of the Nominees Arrangements page.

Select either:

  • Information you have provided to view a summary of the details you’ve given us
  • Return to Nominee Arrangements to go back to the Nominee Arrangements page.

Select Return Home to return to your online account homepage.

Step 5: sign out 

From your homepage you can complete other transactions or select the myGov icon to return to myGov.

For your privacy and security, sign out when you have finished using your myGov account.

Page last updated: 17 November 2022