We keep 5% of your CCS entitlement until the end of the financial year. This helps reduce the chance of you getting an overpayment.
Once you confirm your income for the financial year, we’ll balance your CCS to check you’ve been paid the right amount. Find out more about CCS balancing outcomes.
You can change your withholding percentage to suit your situation. You can do this online using your Centrelink online account up to twice a year. Find out more about how to manage your payment when things change.
The screenshots in this guide are from a computer. The page layout will look different if you’re using a mobile device.
Step 1: get started
Sign in to myGov or the myGov app, and select Centrelink.
Select MENU from your homepage.
Select My family, followed by Child care and Withholding percentage.
Step 2: update your withholding percentage
Select Update withholding.
Select Begin to start.
Enter the new percentage you’d like us to keep, then select Next.
Select the calendar icon and choose the date you’d like to start the withholdings, then select Next. You can also enter the date manually as dd/mm/yyyy.
You can also choose the date to stop the withholdings. In this example, no end date has been selected, so the withholdings will continue.
Select Next.
From the dropdown menu, select the reason for changing your withholding percentage, then select Next.
Select Continue.
To save your update, select Review and submit.
Select Begin to proceed.
The next screen will show a summary of your changed withholding percentage.
Check the details are correct, then select Next.
Read the declaration. Select I understand and agree to the above terms, then Submit.
Get your receipt
We’ll give you a Receipt ID to confirm your update. Make a note of this number for your records, then select Return home to go back to your homepage.
Step 3: sign out
From your homepage, you can complete other transactions or select Return to myGov to go back to your myGov account.
For your privacy and security, sign out when you’ve finished using your myGov account.
View other online account and Express Plus mobile app guides and video demonstrations about using your online account.