in this guide
The screenshots in this guide are from a computer. The page layout will look different if you’re using a mobile device.
Step 1: get started
Sign in to myGov or the myGov app and select Centrelink.
From your homepage, select MENU in the bar at the top of the screen on the lefthand side.
Step 2: view your current Centrepay deductions
From the dropdown menu select Payments and claims, then select Manage payments, then Manage deductions.
Select Manage and add on the Deductions Summary page to view your current deductions.
Select Manage to edit, suspend, or cancel your current deduction.
Step 3: cancel a current Centrepay deduction
To end a deduction from a future date, you’ll need to editthe deduction and enter a date, rather than cancel it. To find out how to do this use our Update or suspend a current Centrepay deduction online guide.
Select Cancel to cancel this deduction.
Select Begin.
Select Yes or No to cancel this deduction, then select Next.
Select Continue.
Step 4: review and submit
Select Continue.
We’ll show you a summary of the deduction you’ve selected to cancel.
If all the details are:
- wrong, select Edit to make changes
- correct, select Next.
Read the declaration. If you understand and agree with the declaration, select I have read and agree with the above conditions, then select Submit.
Get your receipt
We’ll give you a Receipt ID for the deduction you’ve cancelled. Make a note of this number for your records.
You don’t need to contact us about your cancellation unless we ask you to.
Select:
- Information you provided to view a summary of the details you’ve given us.
- Save your receipt to get a copy of your receipt.
Select Return home to go back to the Deductions summary page.
Managing your deductions
Select Manage and add to view your current deductions.
Select Manage for the deduction you cancelled.
The Manage deduction page shows the full details of the deduction. Select Home to go back to your online account homepage.
Step 5: sign out
From your homepage, you can complete other transactions or select Return to myGov to go back to your myGov account.
For your privacy and security, sign out when you’ve finished using your myGov account.
View other online account and Express Plus mobile app guides and video demonstrations about using your online account.