Centrelink online account help - job seekers - report employment income

As a job seeker, follow this guide to report your income and Job Plan requirements using your Centrelink online account.

 

You must report your income, even if it’s $0, to get your payment.

There are things you need to do to keep getting your payment and increase your chance of finding work.

You need to report on or after your reporting date, you can’t report early. To avoid delays with your payment, you must report by 5 pm local time on your reporting date.

Read more about mutual obligation requirements and income reporting.

Some steps in this guide may not apply to you. You may have to report in a different way based on your personal circumstances.

The screenshots in this guide are from a computer. The screen layout will look different if you’re using a mobile device.

Step 1: get started

Sign in to myGov and select Centrelink.

There are 2 ways to start, using either:

Using Outstanding tasks

From the Report income task, select Start task.

Using MENU

Select MENU, followed by Income and Assets, then Employment income and Report.

If your employer reports through Single Touch Payroll, we’ll pre-fill their name and Australian Business Number (ABN). You can confirm if you work for them. We won’t ask about your partner’s employer.

Sometimes, employers may have a different trading name to their registered business name. If you don’t recognise the employer name, we’ll show alternate business or trading names of the employer.

If you need help, read the information with the question mark icon on each page.

Select:

  • Yes if you work for the employer shown and we’ll add them to your record
  • No if you don’t work for the employer shown and we won’t add them to your record.

Select Next to continue.

If you’ve already told us about your employer, select them from the list. We can then match the right records and you won’t have duplicates.

If they’re not in the list, select None of the above.

Select Next to continue.

Select Continue to save your changes and proceed.

The Report page will display:

  • your reporting period
  • a list of recent employers for you and your partner, if you’ve given us this information.

Select Next Period to view up to 12 weeks of your future reporting periods.

If you need help, select Help.

If you or your partner get JobKeeper Payment from your employer, you must report the full amount as earned income. If your employer back pays you for dates you’ve already reported, you can update this using the Update employment income service.

If your employer isn't on the list, go to Step 2 to add them.

If your employer is on the list, you have 2 options to report income. You can either:

  • report your or your partner’s income at the end of your reporting period
  • use the Employment Diary to report your income as you earn it.

To report your or your partner’s income at the end of your reporting period, go to Step 3.

To use the Employment Diary to record your income as you earn it, go to Step 4.

You can’t use the Employment Diary to report your partner’s income.

Step 2: add new employer

To add an employer, select Add new employer. You can add a new employer for you or your partner.

To add an employer you’ll need to search for them. To do this, enter either:

  • their 11 digit ABN (Australian Business Number) and select Find
  • the Employer name and select Add.

The new employer will appear on the report page.

Go to either:

  • Step 3 to report your or your partner's income from that employer
  • Step 4 to use the Employment Diary to record your income as you earn it.

Step 3: report employment income

Select the pencil icon next to the employer you’re reporting income from. You can also do this to report income for your partner.

If your partner earned any income in the reporting period, you need to tell us.

Enter the Gross amount earned from an employer, before tax, for the reporting period in the:

  • My earned income section, to report your income
  • Partner earned income section, to report your partner’s income.

Enter the Gross amount using Australian dollars and cents, including the decimal point. Remember to include any overtime or penalty rates.

Enter the work Hours to the nearest hour, then select Save. For example, if you worked 3.5 hours, enter 4.

If you or your partner have more than 1 job, report the income for each employer.

If you have a Job Plan, go to Step 5 to report your requirements.

If you don't have a Job Plan, go to Step 6 to review and submit the information you’ve given us.

Step 4: update employment diary

The Employment Diary lets you record your income as you earn it. You can’t use it to record your partner’s income.

Select Employment Diary to open your Employment Diary.

On the Employment Diary page, enter your income. If your employer isn’t on the list, select Add new employer.

To search for an employer, enter either:

  • their 11 digit ABN (Australian Business Number) and select Find
  • the Employer name and select Add.

Select the date you worked and enter both the:

  • Gross hourly rate in Australian dollars and cents, including the decimal point
  • Time worked in hours and minutes.

The Gross hourly rate is your hourly income amount before tax.

To add details for another day, select a new date. Then enter the Gross Hourly rate and Time worked for that day.

If you earned income from another employer, enter the details.

When you’re finished, select Save.

The Employment Diary page will look like this if you have 1 employer.

The Employment Diary page will look like this if you have more than 1 employer.

On your reporting date, select Import to report to submit the details you've told us for the reporting period.

The Summary list of the earned income shows both:

  • income you’ve reported for the reporting period
  • time you worked to the nearest hour.

If the details are correct, select the checkbox next to your employer’s name. Then select Confirm import.

If you need to change anything:

  • select the relevant date in the calendar
  • enter the correct income details
  • select Import to report.

To confirm your changes, select the checkbox next to your employer’s name, then Confirm import.

Step 5: update Job Plan requirements

On the Report page, you need to tell us if you’ve met your Job Plan requirements for your reporting period.

To read information about Job Plans, select Job Plan.

When you’ve finished reading about Job Plans, select Close.

If you’ve met your Job Plan requirements select Yes. Then go to Step 6 to review and submit the details you’ve given us.

If you haven’t met your Job Plan requirements select No, then select Submit.

If you haven’t met your Job Plan requirements, you won’t be able to complete your report.

We’ll tell you if your update failed. If it has, you’ll need to contact us to complete your report.

Select Return home to go back to your homepage, then go to Step 7 to sign out.

Step 6: review and submit

On the Report page, a Summary of the information you’ve given us will appear.

Your total income will be in the My earned income section.

If you’ve reported your partner’s income, their total will be in the Partner earned income section.

Check the Summary to make sure the information you gave us is correct.

To change the details you’ve given us for you or your partner, select the relevant pencil icon.

To delete the details you’ve given us for you or your partner, select the relevant bin icon.

If you need to add another employer, go to Step 2.

If the details are correct, select Submit.

Another Summary will appear. Check this to make sure the information you gave us is correct.

If the details are wrong, select Cancel to make changes.

If the details are correct, read the declaration. If you understand and agree with the declaration, select Accept Declaration and Submit.

Get your receipt

We’ll give you a receipt when you submit your report. Make a note of the Receipt ID for your records.

Your receipt will include:

  • your next payment
  • your working credit balance
  • your next reporting date
  • documents you need to give us.

Your receipt may also show your partner’s next payment and working credit balance. These details will display if they get a payment and they permit you to access their information.

Select:

  • Information you have provided to view a summary of your income details.
  • Return home to go back to your homepage, then go to Step 7
  • Update report if you made a mistake and need to change the income you reported.

    You can change the income you reported for up to 6 of your past reporting periods.

Step 7: sign out

From your homepage you can complete other transactions or select the myGov icon to return to myGov.

For your privacy and security, sign out when you’ve finished using your myGov account.

View other online account and Express Plus mobile app guides and video demonstrations about using your online account.

Page last updated: 7 October 2020