Centrelink online account help - Advise non-lodgement of tax return

Instructions to tell us that you or your partner don’t need to lodge a tax return using your Centrelink online account.


If you're not sure if you need to lodge a return, there’s help available. Use the Do I need to lodge a tax return? tool on the Australian Taxation Office (ATO) website.

If you get Family Tax Benefit or Child Care Subsidy you need to confirm your family income by either:

  • lodging a tax return
  • letting us know if you don’t need to lodge.

This is so we can balance your payments and make sure we paid you the correct amount.

Read more about balancing your family assistance payments.

Step 1: get started

If you're not already in your Centrelink online account, sign into myGov to access your account.

Select MENU on your homepage.

Or if you have an Advise non-lodgement of tax return task, you can select this to start your update.

Select My Family, followed by Family assistance, and Advise non-lodgement of tax return.

Step 2: select the financial year

Select the financial year you need to advise non-lodgement for.

Once you’ve selected the financial year, read the disclaimer carefully. If you understand and agree with the disclaimer, select I accept the declaration and then Start Now.

Step 3: tell us you don’t need to lodge a tax return

We’ll ask you if you’ve lodged or intend to lodge a tax return. If you have a partner, we’ll also ask if they need to lodge a tax return.

If you or your partner don’t need to lodge a tax return, select No.

We’ll ask why you’re not lodging a tax return. Select your answer from the drop down menu.

The Income was below tax free threshold option may be pre-populated for you. This will happen if you didn’t get an Income Support Payment for the whole year.

If you have a partner, you’ll need to give us their answers too.

Select Next.

Step 4: give us your income details

We’ll pre-fill your income details from your Centrelink record. You need to check these amounts carefully. You should update them if they’re wrong.

To make required updates, select update required. To update other items, select the pencil icon for each item you want to update.

It’s important to make sure the income details you give us are accurate. This is so you get paid the right amount when we balance your payments.

Find out what to include as part of your adjusted taxable income.

Make sure you include any taxable and tax-free government payments you got during the financial year. This includes any Coronavirus Supplement payments your family received, which are taxable. Your payment summary will show your taxable and tax-free payments for the financial year. You can find your payment summary in the request a document service in your Centrelink online account.

A Disaster Recovery Allowance (DRA) or ex-gratia DRA for an emergency event will show on your payment summary. If it shows as a taxable payment, you must include it. If it shows as a tax-free payment you don’t need to include it.

You don’t need to include any of the following as part of your income details:

  • Family Tax Benefit
  • Child Care Subsidy
  • child support
  • Carer Allowance
  • Economic Support Payment
  • Australian Government Disaster Recovery Payment (AGDRP) or ex-gratia Disaster Recovery Payment
  • tax-free Disaster Recovery Allowance (DRA) or ex-gratia DRA.

To update an income amount select the pencil icon. A pop up box will appear. Make updates to confirm the income you received for the selected financial year, then select Save. You’ll need to do this separately for each income type you need to update.

When you update an item, the update will appear on the Update income estimate details page. Once you’ve made all your updates, check your new income details.

If the income details are correct, select Next.

To make changes, select the pencil icon for each item you want to edit.

Step 5: confirm update

Select Expand to review your tax return details and income estimate details.

If any of these details are incorrect, select Update to make changes. To stop your update, select Cancel. To go back to the previous page, select Back.

If all the details are correct, read the declaration. If you understand and accept the declaration, select I accept the declaration, then Submit. If you don’t understand, or need help you can call the families line.

Step 6: get your receipt

We’ll give you a receipt number and let you know the outcome of your non-lodgement update. Please make a note of the Receipt ID for your records.

Select Return to home to go back to your online account homepage.

If we don’t accept your update, we’ll tell you why and what you need to do next.

In the above example, we haven’t accepted the partner’s reason for non-lodgement. This could be due to the partner earning income over the tax free threshold.

Step 7: sign out

From your homepage, you can complete other transactions or select the myGov icon to return to myGov.

For your privacy and security, sign out when you’ve finished using your myGov account.

Page last updated: 5 January 2021