Scams and identity theft resources for community groups

Resources to help you educate and support people in your community about scams and identity theft.

We know community groups play a big role in helping people who have been scammed or had their identity stolen. Scams can seem genuine, as scammers try to make them look or sound real to trick you. Use these resources to help people who need support.

By downloading this eKit, you agree to use our resources in the exact form we provide them. Please don’t change the designs in any way.

Resources you can use

Use these resources to support your conversations with people in your community about scams and identity theft. It includes information for Indigenous communities to use:

  • Social media resources for scams and identity theft
  • Scams awareness factsheet
  • Information on how we’re addressing scams
  • Indigenous scams awareness factsheet
  • Indigenous scams awareness posters
  • Indigenous scams Third Party Organisation talking points
  • Indigenous scams Third Party Organisation newsletter article.

Download a copy of the resources zip file and open it on your device:

Scams and identity theft resources eKit


Watch this video about how to identify and report a Services Australia scam.

Watch this video to learn how to protect yourself from scams.

Translated resources

Resources in languages other than English:

Information about other support

If you’re a victim of a myGov, Centrelink, Medicare, or Child Support scam, see What to do if a scam has affected you.

If you have seen a myGov, Centrelink, Medicare or Child Support scam you should report it to us. You should do this if you didn’t engage with it. You can report it by emailing our Scam team.

This email is for reporting scams to us. If you have engaged with or responded to a scam, you should call us.

For scams not related to our services, you can report a scam on the Scamwatch website.

Page last updated: 12 June 2024.
QC 64866