What we offer
We offer guidance and support in times of need. This includes:
- help from our specialist staff
- referrals to other services.
If a person is getting a payment from us, they may get:
- talk to our social workers
- attend a financial information seminar
- get advice to help manage their money.
Our Payment and Service Finder can help people in your community find services in your area. They can also see what payments they might be eligible for.
We also offer help for those who:
- are homeless
- are in crisis or need special help, for example they’re in severe hardship or recovering from a disaster
- are affected by family and domestic violence
- need help with managing money.
What help is in your language
We have translated information and interpreter services. Read more about help for multicultural organisations.
Resources to help you support people in your community who have been affected by a natural disaster.
Resources to help you share information about ABSTUDY, including factsheets, posters, videos and more.
Resources to help you support people in your community who have been affected by COVID-19.
Resources to help you support people in your community who need to move off the Cashless Debit Card.
We have resources you can use when you’re helping people in your community affected by family and domestic violence.
Resources to help you share information about Farm Household Allowance (FHA).
Resources to help you share information with formal and informal carers who provide ongoing care for a child. This includes grandparents, foster and kinship carers.
Resources to help you share information about the My Aged Care face-to-face services.
We have resources to help support your employees and customers to get proof of their COVID-19 vaccinations.
Resources to help you share information about the class action settlement and Income Compliance Program debt refunds.