Carer resources for community groups

Caring for someone can be life changing and it’s important to know there’s help available.

We know community groups play an important role providing services and support to carers and their families.

Watch this video to learn more about working while getting Carer Payment.

We’ve put together an eKit with resources for you to help carers who want to either:

• claim a payment from us
• understand how to keep getting their payment.

By using the eKit, you agree to use the content in the same form provided by us. Please don’t change the designs or content in any way.

Payments for carers eKit

This eKit will help carers understand what support is available to them and how to keep getting carer payments from us.

In this eKit, you’ll find these resources to support your conversations with carers:

• a customer factsheet about carer payments
• social media tiles about carer payments
• self-print poster about Carer Payment changes
• talking points to help you answer questions from carers who want to work while getting Carer Payment.

Download a copy of the resources zip file and open it on your device.

Payments for carers eKit

Information in other languages

We have resources in various languages about:

• Information for carers
• Claiming Carer Payment and Carer Allowance
• Maintaining Carer Payment and Carer Allowance.

More information

Find out more about:

• Working while you get Carer Payment
• Getting support for carers.