Centrelink online account help - Update your banking details

Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.

 

You need to tell us when your circumstances change. Then we can assess your eligibility for payments and services using the correct details. Read more about changes to your circumstances and how it may affect your payment.

The screenshots in this guide are from a computer. The screen layout will look different if you're using a mobile device.

Step 1: view banking details

On the Income and assets summary page, select View/Edit details in Banking.

Read Banking explained, then select Begin.

The banking details you’ve already told us about will display. They could be details about your savings, loans, deeming accounts, or term deposit accounts.

Select:

  • Home if you don’t need to make any changes
  • Edit to update your banking details and go to Step 2 for instructions
  • Delete to remove your banking details and go to Step 3 for instructions
  • Add to add new banking details and go to Step 4 for instructions.

Step 2: edit banking details

Select Begin to edit your banking details. In this example, we’ll edit savings account details.

If you need help, read the information with the question mark icon on each page.

Enter your new savings account balance. The amount you enter needs to be a whole number. You need to round it down to the nearest whole number. For example, if the new balance amount is $100.91, you need to round it down to $100.

Then select Next.

Select the calendar icon and choose the date of the change. Or, enter it manually in the format of dd/mm/yyyy.

Then select Next.

Select Continue to save your changes and proceed.

The details you changed will show on the Banking summary page. Check the information to make sure it’s correct.

If you’ve entered the wrong details, select Restore to bring back your previous details.

To:

  • delete banking details, go to Step 3
  • add new banking details, go to Step 4.

If the details are correct and you’ve finished making changes, select Next.

Select Continue if you’re ready to review and submit your changes.

Go to Step 5 for instructions on reviewing and submitting your changes.

Step 3: delete banking details

If you need to remove any of your banking details, select Delete.

Select either:

  • OK to continue
  • Cancel if you no longer want to delete your banking details.

Select Begin to continue.

Select the calendar icon and choose the date you deleted your account. Or, enter it manually in the format of dd/mm/yyyy.

Then select Next.

Select Delete to proceed.

The details you deleted will show on the Banking summary page.

If you’ve deleted the wrong details, select Restore to bring back your previous details.

To add new banking details, go to Step 4.

If the details are correct and you’ve finished making changes, select Next.

Select Continue if you’re ready to review and submit your changes.

Go to Step 5 for instructions on reviewing and submitting your changes.

Step 4: add new banking details

To add new banking details, select Add. In this example, we’ll add a new savings account.

Select Begin to continue.

Select the type of account or investment from the dropdown menu. Select Savings account.

Select Next to continue.

Select Yes or No to tell us if the account is outside Australia. Then select Next.

Enter the Bank State Branch (BSB) number, then select Next.

Enter the account number, then select Next.

Enter your savings account balance. The amount you enter needs to be a whole number. You need to round it down to the nearest whole number. For example, if the new balance amount is $100.91, you need to round it down to $100.

Select Next to continue.

Select the calendar icon and choose the purchase, start or acquisition date. Or, enter it manually in the format of dd/mm/yyyy.

Then select Next.

Enter your share of ownership in whole numbers, then select Next.

If you have a partner, enter their share of ownership in whole dollars.

Then select Next.

Select Continue to save your changes and proceed.

The details you added will show on the Banking summary page. Check the information to make sure it’s correct.

Select either:

  • Edit if you need to make changes
  • Delete to remove your update
  • Add to add more banking details.

If the details are correct and you’ve finished making changes, select Next.

Select Continue if you’re ready to review and submit your changes.

Step 5: review and submit

The Income and assets summary page shows updates that are ready to review and submit.

We will cancel your changes if you don’t submit them by the date we tell you. 

Select either:

  • Cancel updates if you no longer want to update your details or need to start again
  • View/Edit details in another category to view or make changes.

To submit your changes, select Review and submit updates.

Select Begin to check your updates are correct.

We’ll give you a summary of the details you’ve given us.

Review each section to check your details are correct. If you need to make changes, select Edit Banking.

If all the details are correct, select Next.

Read the declaration. If you understand and agree with the declaration, select I declare and understand that: then select Next.

Select Confirm information to save the information you’ve given us and continue. You won’t be able to make any changes to your answers beyond this point.

Get your receipt

We’ll give you a receipt when you submit your update. Make a note of the Receipt Number for your records.

You won't be able to make changes to any of your income and asset details until we finalise your updates. We may contact you to do this.

On this page you can select any of these:

  • Information you provided to view a summary of the details you’ve given us
  • Return home to go back to your homepage
  • Save receipt to keep a copy of your receipt.

If you need to change other types of income and assets, we’ll ask you to update these next.

Read our online guides on how to:

Step 6: sign out

From your homepage, you can complete other transactions or select the myGov icon to return to myGov.

For your privacy and security, sign out when you've finished using your myGov account.

View other online account and Express Plus mobile app guides and video demonstrations about using your online account.

Page last updated: 8 September 2020