International phone numbers

Use these phone numbers for Centrelink, Child Support or Medicare information when calling from outside Australia.

Contact Centrelink

To contact Centrelink from outside Australia about your payment or service, call us on the following free call numbers.

You can call us Monday to Friday between 8 am to 5 pm AEST.

A free call may not be available from every location in your country. It also may not be free from mobile phones or public phones.

If your country’s not listed or the international numbers aren’t available, call us on +61 3 6222 3455. International call charges apply.

Free call numbers

Country Phone number
Austria 0800 295 165
Canada 1888 2557 493
China (north) - the provinces of Beijing, Tianjin, Hebei, Shanxi, Inner Mongolia, Heilongjiang, Liaoning, Jilin, Shandong and Henan 10 800 6100 427
China (south) - all other provinces 10 800 2611 309
Denmark 8088 3556
Germany 0800 1802 482
Greece 0080 0611 26209
India 000 800 61 01098
Indonesia 001 803 61 035
Ireland 1800 200 333
Italy 800 781 977
Korea, Republic of 003 081 32326
Netherlands 0800 0224 364
New Zealand 0800 441 248
Philippines 1800 1611 0046
Poland 00800 6111 220
Portugal 800 861 122
Singapore 800 6167 015
Spain 900 951 547
Thailand 001 800 611 4136
Turkey 00 800 6190 5703
United Arab Emirates 800 061 04319
United Kingdom 0800 1695 865
United States of America 1866 3433 086

If you need help with myGov, call +61 1300 169 468 and select Option 1. International call charges apply.

Contact Child Support

To contact Child Support from outside Australia about your payment or services, you can call us on the following numbers.

Before you call, go to Child Support. You may find the information you need there.

You can also do your business with us through your Child Support online account through myGov.

Calling from Phone number
Outside Australia, except New Zealand - international call charges apply

+61 131 272

+61 3 6216 0864
New Zealand – this is a free call for some areas 0800 440 953

You can call us from outside Australia, except New Zealand, Monday to Friday between 8:30 am and 6:45 pm AEST.

You can call us from New Zealand, Monday to Friday between 8:30 am and 4:45 pm AEST.

Our Child Support enquiries line has changed. Now when you call us, an automated voice will ask what your call is about. All you need to do is answer and say what you want to do, or what you need help with. It will direct you to the next step.

A free call may not be available from every location in New Zealand. When using a public phone, you’ll need to insert coins or a card. It will cost the same as a local call. It may also not be free from a mobile phone.

If you need assistance with myGov, call +61 1300 169 468 and select Option 1.

Contact Medicare

To contact Medicare from outside Australia call +61 2 8633 3284 between 9 am and 5 pm AEST, Monday to Friday. International call charges apply.

If you need assistance with myGov, call +61 1300 169 468 and select Option 1.

Page last updated: 6 April 2021