Get in touch
Call us for information about payments and services for Medicare, Centrelink or Child Support.
You can connect with us through a number of official accounts. Use our social media to ask us questions and stay up to date.
You can manage most of your Medicare, Centrelink and Child Support information with us online or by phone self service.
We value your feedback. You can submit a complaint, give a compliment or offer a suggestion to help us improve our service.
If you need to call us about:
- business and employer matters, use our business and employer contact information
- health professional services, use our health professionals contact information
- government stakeholder, media and career, use our corporate contact information.
Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.
If you suspect someone may be committing fraud against Medicare, Centrelink or Child Support, you should report it.
If you believe we’ve made a mistake that caused you financial loss or injury, you may be able to claim compensation from us.
We get feedback from our customers about our processes and services. This can be done through a research company. Your views count and can help improve our services.
We review your details to make sure you’re getting the right payment and payment amount. If you have a partner, we’ll also review their details.
Find out what you can do if you want more information or disagree with a decision we've made.
It’s important to tell us if your circumstances change if you get a Centrelink payment, plan to claim a payment, or owe us money.