Find us

Find one of our service centres, Agents or Access Points. We can help with payment and service information for Medicare, Centrelink and Child Support.

We have multiple system updates and changes to some of our content and services

Most call centres will close on national public holidays

Most call centres will close over the Easter and Anzac Day national public holidays. This means you’ll need to do your business with us online or by phone self-service.

Recovery centres in your area

If you’ve been affected by a natural disaster, check where to find us for locations of recovery centres.

Using online services

You can now do all of these things online through myGov:

You don’t need to visit a service centre or call us to do any of these.

Visiting us

For Centrelink services, you can call ahead to book an appointment at a service centre.

We can help veterans and their families at our service centres.

Check customer service changes to see if there is an extension or interruption to our service delivery.

Find a service centre near you

Visiting you

We have staff who travel to rural and regional areas in Mobile Services Centres to help customers with our services and payments. Check where and when our Mobile Service Centres are travelling to see if they’re visiting your community soon.

Using self service terminals

If you don’t have the internet at home you can use our self service terminals. 

Find out more about self service.

Page last updated: 20 December 2022.