Enhanced Income Management and SmartCard

Enhanced Income Management helps you budget your payments from us. It also helps you meet essential household needs and expenses, like food, rent, bills and education.

You can access your enhanced Income Management account with a SmartCard.

Watch this video to learn what enhanced Income Management is.

If you are on Income Management, with or without a BasicsCard, you can choose to move to enhanced Income Management.

Call the SmartCard eIM hotline to talk about your options.

Watch this video to learn about the differences between Income Management and enhanced Income Management.

If you are new to enhanced Income Management, we will contact you to get you set up.

For help managing your enhanced Income Management account and SmartCard online, watch our how-to video series.

If you live in certain areas of Australia, you can volunteer for enhanced Income Management and get a SmartCard to access your enhanced Income Management account.

Select the state or territory where you live for more details about enhanced Income Management and SmartCard.