Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
Centrepay
A voluntary bill paying service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.
How to get your Centrelink payment summary
You can use a self service option to get your payment summary.
Fake information about Centrelink payments
There are unofficial websites and social media accounts online sharing information about Centrelink payments that isn’t real.
Residence descriptions
You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.
What happens when you’re overpaid by Centrelink
Understand what happens when you’re overpaid and what you need to do if you have a debt.
Income support payment
An income support payment is a regular payment that helps you with living costs.
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.
NSW East Coast Severe Weather and Flooding, May 2025 - AGDRP
A lump sum payment to help people affected by New South Wales east coast severe weather and flooding that started in May 2025.
Centrelink online account help - Manage your income and assets details
Instructions to update your income and assets details using your Centrelink online account.