Crisis Payment

A one off payment if you’ve experienced an extreme circumstance and are in severe financial hardship.

To get this you must also be:

  • eligible for an income support payment or ABSTUDY Living Allowance
  • in Australia when you claim.

In most cases you must contact us within 7 days of your extreme circumstance occurring. However, if your extreme circumstance is due to COVID-19 you must contact us within 14 days.

Extreme circumstances for Crisis Payment means:

  • you or someone you’re caring for is entering quarantine or self-isolation due to COVID-19
  • you’ve experienced family and domestic violence
  • a natural or other disaster not covered by a disaster relief payment
  • you arrive in Australia as a Humanitarian Entrant for the first time
  • you’re released from prison or psychiatric confinement.

Read more about who can get it.

Page last updated: 16 June 2020