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We have information in different languages about Navigating death resources for community groups
For Centrelink payments and services, you can call our multilingual phone service.
We know community groups play a big role to support people navigating death.
Use our resources to promote our services and help people in your community.
By using these resources, you agree to use our resources in the exact form we provide them. Don’t change the designs in any way.
If community members need resources
Our resources include information on what to do after someone dies, who to tell and what help may be available. You can use the following resources to support conversations with people in your community.
Brochure
Print and display this brochure to help spread the word about Navigating death.
Self-print posters
Print and display these self-print posters to help spread the word about Navigating death.
Factsheets
Use factsheets to provide clear, practical information about Navigating death. They're designed to help customers and organisations understand our payments and services.
We also have a guide to help people find out if they can get a Centrelink payment by answering a few questions about their situation.
If community members need information in their language
We have translations and interpreter services if people in your community need information in different languages. This includes our Needing help after someone close to you has died brochure.
Read more about help for Multicultural organisations.
If you need to reach out to our staff for help
Our staff are available to help. We have the following specialist staff who may be able to assist you:
- Community Engagement Officers can help with information, payments and services
- Financial Information Service officers can help plan for future financial needs
- Social work services can help if your community members are going through a difficult time
- Indigenous Service Officers can help with our services and support Aboriginal and Torres Strait Islander communities
- Multicultural Service Officers can help migrant and refugee communities connect with our services.