Migrating

If you’ve recently arrived in Australia as a newly arrived resident, you could be eligible to access some of our payments and services. You may be able to:

• get cheaper health care
• talk to us in your language
• attend free talks about our payments and services
• get help to find work
• apply for payments and services.

Support for eligible Pacific Australia Labour Mobility (PALM) workers and their families in Australia

If you’ve moved to Australia through the PALM scheme family accompaniment initiative, we can help with family support payments and health services.

Read more about support for eligible PALM workers and their families in Australia.

Support for Temporary Protection Visa (TPV) and Safe Haven Enterprise Visa (SHEV) transitioning to a permanent visa

If you have moved onto a permanent Subclass 851 Resolution of Status (RoS) visa, we can help you with payments and support.

Support for Afghan temporary humanitarian 449 visa holders in Australia

If you evacuated from Afghanistan, we can help you with payments and support while you are in Australia. This applies if you arrived on or after 19 August 2021.

Support for Ukrainian nationals in Australia

If you have been affected by the conflict in Ukraine, we can help you with payments and support while you are in Australia.

Find out what support you can get while in Australia.

Assurance of Support

Assurance of Support (AoS) is for migrants who enter Australia under certain visa types, specified by the Department of Home Affairs. Some visa applicants must get an AoS before Home Affairs can approve their visa application.

Most people move to Australia to be with family, to work, or as a refugee. You can read about permanent visa information for your situation on the Department of Home Affairs website.

Talk to us in your language

We have information in your language.

You can also talk to someone in your language Monday to Friday between 8 am to 5 pm.

For Centrelink payments and services, you can call our multilingual phone service.

For help with Medicare, you can call the Medicare program line.

For help with Child Support, you can call the Child Support Enquiry line.

Let us know if you need an interpreter and we’ll arrange one for free.

Find payments

You may be able to get an income support payment depending on your situation. Most of our payments have waiting periods and residency rules. Check what you can get.

If we ask you for a document when you claim a payment, we’ll translate it at no cost.

Find work

We have tools and information to help if you’re looking for work.

The Community Development Program may help you if you live in a remote area. Read more about the Community Development Program on the National Indigenous Australians Agency website.

Get health care

If you have a valid visa, you may be able to use Medicare services to get lower cost health care.

For help with Medicare, you can call the Medicare program line. Let us know if you need an interpreter and we’ll arrange one for free.

If you’ve had vaccinations overseas, a health professional can record them in the Australian Immunisation Register (AIR). This includes a coronavirus (COVID-19) vaccination. The AIR will become your official record of your COVID-19 vaccination.

Find out how to add overseas immunisations to the AIR. You’ll need to provide proof of each one.

You can also read about COVID-19 vaccinations on the Department of Health and Aged Care website.

Learn English

You can get free English language classes with the Adult Migrant English Program through the Department of Education.

We can refer you to the Skills for Education and Employment program through the Department of Employment and Workplace Relations. It helps with speaking, reading, writing and maths skills.

Become an Australian citizen

Read about becoming a citizen on the Department of Home Affairs website.