Request an Individual Healthcare Identifier form (MS003)
Use this form to register for an Individual Healthcare Identifier (IHI).
Change of circumstances when you get Special Benefit
We need to know about changes that could reduce, increase or stop your Special Benefit payment.
How much Special Benefit you can get
The amount of Special Benefit you can get depends on your circumstances.
Documents you need to provide to give an Assurance of Support
There are important documents you need to give us to provide an Assurance of Support.
Help in your language
We can help you with translated information or you can talk to a service officer who speaks your language.
When we’ll pay the Status Resolution Support Services payment
We’ll pay you the SRSS payment once the Department of Home Affairs tell us you’re eligible.
Payment for refugees and asylum seekers
Depending on your situation, there are payments and services you may get.
How to claim Special Benefit
Complete the following steps to claim Special Benefit. Before you start, check if you can get it.
How much Crisis Payment for Humanitarian Entrants you can get
You can only get one Crisis Payment for humanitarian entrants.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.