Most useful information for moving to Australia

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Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

  1. Special Benefit
  2. How to keep your payment

Reviews of your Special Benefit

We review your Special Benefit to make sure you’re still eligible and getting the right amount.

  1. Moving to Australia
  2. Most useful information

Claim for Special Benefit for a child form (SU721)

Use this form to claim Special Benefit for a child who is an Australian citizen or a permanent resident you care for if you’re their non-resident parent or guardian.

  1. Crisis Payment
  2. Crisis Payment for humanitarian entrants

How much Crisis Payment for Humanitarian Entrants you can get

You can only get one Crisis Payment for humanitarian entrants.

  1. Special Benefit
  2. How to claim

Supporting documents for Special Benefit

When you claim Special Benefit, we’ll ask you for some documents to support your claim.

  1. Centrelink self service
  2. Centrelink online account

What details you can view and update using your Centrelink online account

You can view, update or add information using your online account.

  1. Moving to Australia
  2. Most useful information

Assurance of Support Bank Guarantee Release form (SU631)

Use this form to apply to have an Assurance of Support Bank Guarantee released.

  1. Moving to Australia
  2. Most useful information

Residence in Australia and other countries form (MOD O)

Use this form to give details to establish your Australian residence status when claiming Centrelink payments or to help you get a payment from another country.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

  1. Top payments
  2. Status Resolution Support Services payment (SRSS)

Who can get Status Resolution Support Services payment

You may be able to get this payment if you’re unable to support yourself while resolving your immigration status.

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Page last updated: 17 November 2025.
QC 60140