Most useful information for moving to Australia

The pages voted most useful by other website visitors.

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  1. Accessing our services
  2. Information in your language

Information in your language by product

A list of translated publications for community groups. You can use these to help people in your community.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

Income from outside Australia

Income you get from outside Australia can count in your income test.

  1. Moving to Australia
  2. Migrating

Support for eligible PALM workers and their families in Australia

If you have moved to Australia through the Pacific Australia Labour Mobility (PALM) scheme, we can help with family support and health services.

  1. Moving to Australia
  2. Most useful information

Request an Individual Healthcare Identifier form (MS003)

Use this form to register for an Individual Healthcare Identifier (IHI).

  1. Crisis Payment
  2. Crisis Payment for humanitarian entrants

How much Crisis Payment for Humanitarian Entrants you can get

You can only get one Crisis Payment for humanitarian entrants.

  1. Who can get it
  2. Residence rules

Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

  1. Moving to Australia
  2. Most useful information

Residence in Australia and other countries form (MOD O)

Use this form to give details to establish your Australian residence status when claiming Centrelink payments or to help you get a payment from another country.

  1. Assurance of Support
  2. How it works

Bank guarantee and term deposit for an Assurance of Support

When you give a bank guarantee, you must be ready to put money in the bank to cover its value.

  1. Special Benefit
  2. How to claim

Supporting documents for Special Benefit

When you claim Special Benefit, we’ll ask you for some documents to support your claim.

Search results summary and pagination

214 results, showing 1 to 10
Page last updated: 17 November 2025.
QC 60140