Documents you need to provide to give an Assurance of Support
There are important documents you need to give us to provide an Assurance of Support.
Claim for persons granted a refugee or humanitarian visa form (SS415)
Use this form to claim a payment if you’ve recently arrived in Australia as a refugee or humanitarian entrant or you’ve recently been granted a permanent protection visa.
Bank guarantee and term deposit for an Assurance of Support
When you give a bank guarantee, you must be ready to put money in the bank to cover its value.
Update your employment and income details using your Centrelink online account
You can update your employment and income details using your online account.
Assurance of Support Bank Guarantee Release form (SU631)
Use this form to apply to have an Assurance of Support Bank Guarantee released.
Who can get a Crisis Payment for Humanitarian Entrants
To get this one-off payment you must have entered Australia on a certain visa subclass and meet other eligibility criteria.
Help in your language
We can help you with translated information or you can talk to a service officer who speaks your language.
Reviews of your Special Benefit
We review your Special Benefit to make sure you’re still eligible and getting the right amount.
Who can get Status Resolution Support Services payment
You may be able to get this payment if you’re unable to support yourself while resolving your immigration status.
Migrating to Australia
You may get help from us if you’ve recently arrived in Australia or you’re a newly arrived resident. What help we can give you depends on your situation.