Most useful information for moving to Australia

The pages voted most useful by other website visitors.

Edit filters:
  1. Top payments
  2. Special Benefit

Who can get Special Benefit

You may get Special Benefit if you’re not eligible for any other income support and you meet the eligibility rules.

  1. Living arrangements
  2. Moving to Australia

Refugees and asylum seekers

We have payments and services for newly arrived refugees, humanitarian entrants and asylum seekers.

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.

Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

  1. Crisis Payment
  2. Crisis Payment for humanitarian entrants

How to claim a Crisis Payment for Humanitarian Entrants

Complete the following steps to claim Crisis Payment for humanitarian entrants. Before you start, check if you can get it.

Exemptions from the newly arrived resident's waiting period

After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.

  1. Special Benefit
  2. Who can get it

Income and assets test for Special Benefit

We use income and assets tests to check if you can get Special Benefit. We also use these to work out how much you can get.

  1. Moving to Australia
  2. Refugees and asylum seekers

Payment for refugees and asylum seekers

Depending on your situation, there are payments and services you may get.

  1. Moving to Australia
  2. Most useful information

Claim for Special Benefit for a child form (SU721)

Use this form to claim Special Benefit for a child who is an Australian citizen or a permanent resident you care for if you’re their non-resident parent or guardian.

  1. Centrelink self service
  2. Centrelink online account

What details you can view and update using your Centrelink online account

You can view, update or add information using your online account.

Search results summary and pagination

214 results, showing 1 to 10
Page last updated: 17 November 2025.
QC 60140