Most useful information for moving to Australia

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  1. Moving to Australia
  2. Most useful information

Residence in Australia and other countries form (MOD O)

Use this form to give details to establish your Australian residence status when claiming Centrelink payments or to help you get a payment from another country.

  1. Moving to Australia
  2. Most useful information

Claim for Special Benefit form (SU004)

Use this form to claim Special Benefit if you’re in financial hardship and you aren’t eligible for any other income support.

  1. Top payments
  2. Special Benefit

How to claim Special Benefit

Complete the following steps to claim Special Benefit. Before you start, check if you can get it.

Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

  1. Top payments
  2. Assurance of Support

How an Assurance of Support works

An Assurance of Support is a legal agreement you make with us to help someone get a visa to live in Australia.

  1. Moving to Australia
  2. Most useful information

Claim for Special Benefit for a child form (SU721)

Use this form to claim Special Benefit for a child who is an Australian citizen or a permanent resident you care for if you’re their non-resident parent or guardian.

  1. Top payments
  2. Status Resolution Support Services payment (SRSS)

When we’ll pay the Status Resolution Support Services payment

We’ll pay you the SRSS payment once the Department of Home Affairs tell us you’re eligible.

  1. Top payments
  2. Multicultural Service Officers

What Multicultural Service Officers do

Our Multicultural Service Officers work with multicultural community groups, staff and other government departments.

  1. Top payments
  2. Special Benefit

How much Special Benefit you can get

The amount of Special Benefit you can get depends on your circumstances.

  1. Moving to Australia
  2. Refugees and asylum seekers

Payment for refugees and asylum seekers

Depending on your situation, there are payments and services you may get.

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Page last updated: 17 November 2025.
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