Most useful information for moving to Australia

Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

1. Special Benefit
2. How to claim

Supporting documents for Special Benefit

When you claim Special Benefit, we’ll ask you for some documents to support your claim.

Exemptions from the newly arrived resident's waiting period

After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.

1. Status Resolution Support Services payment (SRSS)
2. How to manage your payment

Help in your language for Status Resolution Support Services payment

If you don’t speak English you can get help from us in your language.

1. Moving to Australia
2. Refugees and asylum seekers

Payment for refugees and asylum seekers

Depending on your situation, there are payments and services you may get.

1. Top payments
2. Special Benefit

How to claim Special Benefit

Complete the following steps to claim Special Benefit. Before you start, check if you can get it.

1. Crisis Payment
2. Crisis Payment for humanitarian entrants

How much Crisis Payment for Humanitarian Entrants you can get

You can only get one Crisis Payment for humanitarian entrants.

1. Moving to Australia
2. Most useful information

Application to provide an Assurance of support for Community Support Program form (SU714)

Use this form to apply to provide an assurance of support to a Community Support Program entrant.

1. Centrelink online account
2. What details you can view and update online

Update your personal details using your Centrelink online account

You can update your personal details using your online account.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.