Most useful information for moving to Australia

The pages voted most useful by other website visitors.

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  1. Moving to Australia
  2. Most useful information

Request an Individual Healthcare Identifier form (MS003)

Use this form to register for an Individual Healthcare Identifier (IHI).

  1. Special Benefit
  2. How to keep your payment

Change of circumstances when you get Special Benefit

We need to know about changes that could reduce, increase or stop your Special Benefit payment.

  1. Top payments
  2. Special Benefit

How much Special Benefit you can get

The amount of Special Benefit you can get depends on your circumstances.

  1. Assurance of Support
  2. How to apply

Documents you need to provide to give an Assurance of Support

There are important documents you need to give us to provide an Assurance of Support.

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.

  1. Top payments
  2. Status Resolution Support Services payment (SRSS)

When we’ll pay the Status Resolution Support Services payment

We’ll pay you the SRSS payment once the Department of Home Affairs tell us you’re eligible.

  1. Moving to Australia
  2. Refugees and asylum seekers

Payment for refugees and asylum seekers

Depending on your situation, there are payments and services you may get.

  1. Top payments
  2. Special Benefit

How to claim Special Benefit

Complete the following steps to claim Special Benefit. Before you start, check if you can get it.

  1. Crisis Payment
  2. Crisis Payment for humanitarian entrants

How much Crisis Payment for Humanitarian Entrants you can get

You can only get one Crisis Payment for humanitarian entrants.

  1. Residence rules
  2. Residence descriptions

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

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Page last updated: 17 November 2025.
QC 60140