Most useful information for moving to Australia

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  1. Moving to Australia
  2. Most useful information

Claim for persons granted a refugee or humanitarian visa form (SS415)

Use this form to claim a payment if you’ve recently arrived in Australia as a refugee or humanitarian entrant or you’ve recently been granted a permanent protection visa.

  1. Special Benefit
  2. How to keep your payment

Reviews of your Special Benefit

We review your Special Benefit to make sure you’re still eligible and getting the right amount.

  1. Financial Information Service
  2. How to contact us

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.

  1. Moving to Australia
  2. Most useful information

Residence in Australia and other countries form (MOD O)

Use this form to give details to establish your Australian residence status when claiming Centrelink payments or to help you get a payment from another country.

  1. Living arrangements
  2. Moving to Australia

Refugees and asylum seekers

We have payments and services for newly arrived refugees, humanitarian entrants and asylum seekers.

  1. Living arrangements
  2. Moving to Australia

Visiting Australia

Read about visiting Australia to work or study and payments or services that may help you.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

  1. Centrelink self service
  2. Centrelink online account

What details you can view and update using your Centrelink online account

You can view, update or add information using your online account.

Income from outside Australia

Income you get from outside Australia can count in your income test.

  1. Crisis Payment
  2. Crisis Payment for humanitarian entrants

How much Crisis Payment for Humanitarian Entrants you can get

You can only get one Crisis Payment for humanitarian entrants.

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Page last updated: 17 November 2025.
QC 60140