Medicare online account help - Accept an invite to be added to someone’s Medicare card

Instructions on how to accept an invite to be added to someone’s Medicare card using your Medicare online account, or the Express Plus Medicare mobile app.

An invite code is given to you by someone who wants to add you to their Medicare card.

You can decline the invite by not using the invite code. Invite codes expire after 7 days.

The screenshots in this guide are from a computer. The screen layout will look different if you’re using a mobile device.

Step 1: sign in

Sign in to myGov and select Medicare.

If you’re using the app, open it and enter your myGov PIN.

On your homepage, select My card.

We’ll display your current Medicare card.

Select Manage my card invites.

We’ll display information about how we can help people with family and domestic violence concerns.

Select Close to continue.

Step 2: enter your invite code

Enter the invite code given to you by the person who invited you.

Then select Next.

Step 3: tell us who invited you

Enter the following details about the person who invited you:

  • their Medicare card number and Individual Reference Number (IRN), the number next to the person’s name on their Medicare card
  • their full name exactly as it appears on their Medicare card.

Then select Next.

Step 4: your current card

Tell us what you want to do with your current Medicare card.

If you choose to leave your current card and you’re the contact, we’ll assign a new contact person for the card.

Select either:

  • Leave the card
  • Stay on the card, and be on 2 cards.

Then select Next.

In this example, we’ve chosen to leave the card.

Step 5: confirm or update your bank details

We’ll pay your Medicare benefits into your bank account.

We won’t show your bank details to the person who invited you.

To update your bank details, select Edit.

When your bank details are correct, select Next.

Step 6: review and submit

Review your details.

To make changes, select Edit.

When your details are correct, read the declaration.

Then select either:

  • Submit to accept the declaration and finish your request
  • Cancel to stop your request.

If you cancel, we won’t add you to the Medicare card of the person who invited you.

We’ll only save your bank details if you updated them.

We’ll display your new Medicare card and number. Keep a copy of this number for future reference.

You can use your digital Medicare card in the Express Plus Medicare mobile app straight away.

We’ll tell the person who invited you that we’ve added you to their card.

We’ll send you 2 new Medicare cards in 3 to 4 weeks.

Read about using your new card on the Success page.

Next steps

Select either:

  • Check my details
  • Home to return your home page.

Step 7: sign out

From your homepage you can complete other transactions or select Return to myGov to go back to your myGov account.

For your privacy and security, sign out when you’ve finished using your myGov account.

We have other guides to help you. Read about help for myGov, online accounts and mobile apps.

Page last updated: 13 October 2023.
QC 55564