What your commitments are
There are things you must do to keep getting your JobSeeker Payment.
We have information in different languages about What your commitments are
Call our Multilingual Phone Service to speak with us in your language about your Centrelink payments and services.
Mutual obligation requirements
Mutual obligation requirements are tasks and activities you agree to do while getting JobSeeker Payment from us.
If you live in an area with lockdown restrictions
Due to coronavirus (COVID-19), we’ve temporarily paused mutual obligation requirements for job seekers and participants that live in the following areas only:
|State, Territory or Local Government Areas (LGAs)||Duration of suspension period|
NSW Metro LGAs:
|25 June 2021 to 31 August 2021|
Greater Sydney and all of the following LGAs:
Read more about restrictions in Greater Sydney on the NSW Government website.
|27 June 2021 to 31 August 2021|
|31 July 2021 to 12 August 2021|
During this period, no payment suspensions or financial penalties will apply if you don’t meet your mutual obligation requirements.
You should continue to check when your requirements are due after the temporary pause of mutual obligation requirements end. If you’re unable to meet your job search requirements after the temporary pause ends, you need to call either:
- your provider
- the Department of Education, Skills and Employment’s Digital Services Contact Centre.
You can find more information about:
- mutual obligation requirements on the jobactive website
- advice for job seekers on the Department of Education, Skills and Employment website.
If you live in other Australian states and territories
You must meet all of your mutual obligation requirements.
This means doing the tasks and activities in your Job Plan. Suspensions and penalties apply if you don’t.
If you’re in online employment services, you need to do the tasks on your dashboard.
You must attend all appointments with your provider.
Read about mutual obligation requirements.
When penalties apply
This applies to you if you’re with one of these:
If you’re in the Community Development Program, the penalties are different.
When exemptions apply
You may be exempt from mutual obligation requirements in certain circumstances. This includes if you’re impacted by coronavirus (COVID-19).
Read about what exemptions may apply.
Report employment income
If you get an income support payment from us, you must report any income you and your partner get. You need to report every 2 weeks, even if it’s $0. This is so we pay you the right amount.
Before you get your first payment, you need to report your and your partner’s income.
You can report your income by:
- using your Centrelink online account through myGov
- using the Express Plus Centrelink mobile app
- calling 133 276 (13 EARN).
You can check your reporting dates through your Centrelink online account.
When you report your income each fortnight, you’re confirming you’re meeting your mutual obligation requirements.
Change of circumstances
You must tell us if things change as it may affect your JobSeeker Payment.
Read about what you need to tell us.
Mutual obligation requirements are tasks and activities you agree to do while getting certain payments from us. Penalties apply if you don’t meet them.
Tell us if you get JobSeeker Payment and you can’t work or study for a short time due to a sickness or injury. You’ll also need to give us a medical certificate.
Job seekers and ParentsNext participants could get demerits and financial penalties for not meeting mutual obligation requirements.
Information for job seekers about mutual obligation requirements in the Community Development Program.
Complete the following steps to claim JobSeeker Payment. Before you start, check if you can get it.
Page last updated: 4 August 2021
This information was printed 5 August 2021 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/jobseeker-payment/what-your-commitments-are. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.