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We have information in different languages about What your commitments are
Call our Multilingual Phone Service to speak with us in your language about your Centrelink payments and services.
Mutual obligation requirements
Mutual obligation requirements are tasks and activities you agree to do while getting JobSeeker Payment from us.
If you live in Queensland
Due to site issues, we’re temporarily pausing mutual obligation requirements for some participants. The pause affects some job seekers living in the following employment regions:
- Darling Downs.
Affected participants will get an SMS message from the Department of Education, Skills and Employment.
If you’re affected and have questions, call the National Customer Service Line on 1800 805 260.
Report employment income
If you get an income support payment from us, you must report any income you and your partner get. You need to report every 2 weeks, even if it’s $0. This is so we pay you the right amount.
Before you get your first payment, you need to report your and your partner’s income.
You can report your income by:
- using your Centrelink online account through myGov
- using the Express Plus Centrelink mobile app
- calling 133 276 (13 EARN).
You can check your reporting dates through your Centrelink online account.
When you report your income each fortnight, you’re confirming you’re meeting your mutual obligation requirements.
Change of circumstances
You must tell us if things change as it may affect your JobSeeker Payment.
Read about what you need to tell us.
Mutual obligation requirements are tasks and activities you agree to do while getting certain payments from us. Penalties apply if you don’t meet them.
Tell us if you get JobSeeker Payment and you can’t work or study for a short time due to a sickness or injury. You’ll also need to give us a medical certificate.
Job seekers and ParentsNext participants could get demerits and financial penalties for not meeting mutual obligation requirements.