Change of circumstances

You need to tell us if your circumstances change when you get JobSeeker Payment.

You need to tell us about a change in your circumstances within 14 days. If you don’t, we may pay you too much. This means you’ll have a debt you need to pay back.

If your circumstances change it may also affect the child support payments you make or receive.

What to tell us

You need to tell us if any of the following things change:

  • you change or correct your name
  • your personal and contact details
  • your bank details
  • your relationship status, for example if you become partnered or separated
  • care arrangements for anyone in your care, including your children
  • your work status
  • your study, including any changes to your study load.

You can also update your gender identity.

You also need to tell us if any of the following change:

  • you’re sick or injured which stops you from doing your usual work or study for a short time
  • you're leaving the country, temporarily or to live somewhere else
  • you get a lump sum payment from an employer when you stop working
  • your or your partner's income or financial assets change
  • your or your partner’s assets
  • your accommodation details
  • your living arrangements if you’re single and start sharing your accommodation with a non family member who’s 16 or older.

You’ll need to give us a medical certificate if you’re sick or injured.

You’ll need to complete the:

You need to tell us about a change in your circumstances within 14 days. If you don’t, we may pay you too much. This means you’ll have a debt you need to pay back.

How to tell us

You can tell us about a change to your circumstances using one of these self service options:

Read more about what you can do using self service.

If you don’t have access to a self service option please call the job seekers line.

Changing or correcting your name

It’s important to tell us if you change your legal name.

To change or correct your legal name, we’ll need:

  • an original document issued by a state or territory Births, Deaths and Marriages registry
  • your consent to verify the document.

You need to bring your document to a service centre so we can update our records.

Page last updated: 25 May 2022