Most useful information for housing

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  1. Top payments
  2. Fares Allowance

What we pay Fares Allowance for

If you’re eligible, you can get Fares Allowance for the following situations.

  1. Top payments
  2. Fares Allowance

When to claim Fares Allowance

You can get Fares Allowance after your journey or we can pre-book your travel for you.

  1. Top payments
  2. Remote Area Allowance

How much Remote Area Allowance you can get

The amount of Remote Area Allowance you can get depends on if you’re single or a member of a couple.

  1. Top payments
  2. Rent Deduction Scheme

How the Rent Deduction Scheme works

First you’ll need to authorise your rent deduction with your housing authority.

  1. Top payments
  2. Rent Deduction Scheme

How to apply for the Rent Deduction Scheme

You need to apply for the Rent Deduction Scheme through your housing authority.

  1. Top payments
  2. Rent Deduction Scheme

How to manage your Rent Deduction Scheme

If the amount of your rent changes, the housing authority will advise us of the new amount.

  1. Top payments
  2. Electronic Verification of Rent (EVoR)

Who can use Electronic Verification of Rent

Community housing organisations and supported accommodation providers can use the Electronic Verification of Rent (EVoR) service.

  1. Top payments
  2. Electronic Verification of Rent (EVoR)

How Electronic Verification of Rent works

If you agree, your community housing organisation or supported accommodation provider will use the EVoR service to update and verify your rent details with us.

  1. Top payments
  2. Relocation Scholarship

How to get a Relocation Scholarship

You don’t need to apply for the Relocation Scholarship unless you’re doing a regional placement. You may still need to fill out a form, or tell us about changes to your situation.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.

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Page last updated: 17 November 2025.
QC 60128