Most useful information for housing

The pages voted most useful by other website visitors.

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  1. Housing
  2. Moving house

Changing your address if you’re moving house

Learn about what you need to tell us when you move house and how it can affect your payments.

  1. Top payments
  2. Mobile service centres

When and where to find mobile service centres

Our mobile service centres (MSCs) travel around Australia, stopping to provide services in rural and regional communities.

  1. Crisis Payment
  2. Crisis Payment for release from prison or psychiatric confinement

How to claim a Crisis Payment for Release from Prison or Psychiatric Confinement

Complete the following steps to claim Crisis Payment for release from prison or psychiatric confinement. Before you start, check if you can get it.

  1. Who can get it
  2. Rent and accommodation types for Rent Assistance

Retirement village or lifestyle village rent type for rent assistance

If you’re in retirement living, you may be eligible for Rent Assistance under the retirement or lifestyle village rent type.

  1. Rent Assistance
  2. What you need to do

Change of circumstances when you get Rent Assistance

We need to know about changes that could affect or stop your Rent Assistance.

  1. Housing
  2. Most useful information

Assistance for Isolated Children (AIC) medical statement - Student special needs form (SY099)

Use this form to provide a medical statement if you are claiming Assistance for Isolated Children (AIC) under the Students with special needs criteria.

  1. Who can get it
  2. Rent and accommodation types for Rent Assistance

Private housing rent type for Rent Assistance

If you pay rent to live in a house someone else owns, you may be eligible for Rent Assistance under the private housing rent type.

  1. Top payments
  2. Rent Assistance

How much Rent Assistance you can get

The amount of Rent Assistance you can get depends on how much rent you pay.

  1. Top payments
  2. Rent Assistance

Who can get Rent Assistance

You can get Rent Assistance if you get an eligible payment and your eligible rent or accommodation costs are over a certain amount.

  1. Rent Assistance
  2. Who can get it

Payment special rules for Rent Assistance eligibility

If you’re 25 or younger, you may need to meet special rules to get Rent Assistance with an eligible payment.

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Page last updated: 17 November 2025.
QC 60128