Most useful information for housing

You can get a Crisis Payment for release from prison or psychiatric confinement each time you’re released.

We work with community organisations to provide intensive support for customers who have the most trouble accessing our payments and services.

If you’re 25 or younger, you may need to meet special rules to get Rent Assistance with an eligible payment.

If you pay site or mooring fees where you live or when you’re travelling, you may be eligible for Rent Assistance under this rent type.

If you pay rent to live in a house someone else owns, you may be eligible for Rent Assistance under the private housing rent type.

You can get Rent Assistance if you get an eligible payment and your eligible rent or accommodation costs are over a certain amount.

The amount of Rent Assistance you can get depends on how much rent you pay.

You have a responsibility to tell us about changes to your rent or accommodation details if you get Rent Assistance.

Use this form if you’re claiming a payment and need to provide information about your income and assets.

Learn about what you need to tell us when you move house and how it can affect your payments.

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