Most useful information for housing

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Claim for Crisis Payment - Release from Prison or Psychiatric Confinement form (SU508)

Use this form if you’ve recently been released from prison or psychiatric confinement and are in severe financial hardship.

  1. Top payments
  2. Agents and Access Points

Agents and Access Points - How we can help

What you can do at Agents and Access Points.

  1. Who can get it
  2. Rent types for Rent Assistance

Defence housing rent type for Rent Assistance

Eligibility for Rent Assistance when you pay rent for accommodation through Defence Housing Australia.

  1. Assistance for Isolated Children Scheme
  2. What payment you can get and how much

Payment rates of Assistance for Isolated Children

The amount of Assistance for Isolated Children you get depends on the student's living arrangements during the school year and number of eligible children in your family.

  1. Who can get it
  2. Rent types for Rent Assistance

Community or disability housing rent type for Rent Assistance

Eligibility for Rent Assistance when you pay rent to live in a community or disability housing group.

How to get reminders to report income to Centrelink

If you have to report your income each fortnight, we’ll send you an SMS reminder on the day your report is due.

  1. Rent Assistance
  2. Who can get it

Rent types for Rent Assistance

Rent is an amount you pay to live in accommodation someone else owns. There are different types of rent that apply if you get Rent Assistance.

  1. Top payments
  2. Mobile service centres

When and where to find mobile service centres

Our mobile service centres (MSCs) travel around Australia, stopping to provide services in rural and regional communities.

  1. Top payments
  2. Rent Assistance

Who can get Rent Assistance

You can get Rent Assistance if you get an eligible payment and your eligible accommodation costs are over a certain amount.

  1. Employment income reporting
  2. When to report

Unscheduled reporting

If your employment income changes, you need to tell us within 14 days. We call this unscheduled reporting, as it can happen any time.

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Page last updated: 17 November 2025.
QC 60128