Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Parental Leave Pay counted as income
We treat Parental Leave Pay as taxable income. This means it counts in your income test for payments from us.
When to claim JobSeeker Payment
When you can submit your JobSeeker Payment claim depends on your situation. You may be able to start your claim early.
Rural customers and primary producers
Some rural properties and farms have more than one title or larger blocks than residential properties. The asset test rules are different for these properties.
Verification of voluntary work form (SU462)
Job seekers and voluntary work organisations can use this form.
Getting a medical certificate for Parenting Payment
If you get Parenting Payment there are some reasons you may need to give us a medical certificate.
When gifting exceptions apply
We have some exceptions to how we assess gifting.
What your commitments are to get JobSeeker Payment
There are things you must do to keep getting your JobSeeker Payment.
Cancelling your payment online
You may be able to cancel your own payment online. This means you don’t need to visit a service centre or call us.
Higher rates of Youth Allowance when living away from home - job seekers
You may get a higher rate of Youth Allowance. This is if you need to live away from your parents' home to look for work.