- Contact us
- How to get more information from us
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
- Who can get it
- Rent types for Rent Assistance
Board and lodging rent type for Rent Assistance
Eligibility for Rent Assistance when you pay board and lodgings to a homeowner or primary tenant for a room in their property.
Mutual obligation requirements
Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.
- Asset types
- Gifting
When gifting exceptions apply
We have some exceptions to how we assess gifting.
- Asset types
- Granny flat interest
How we assess granny flat interests
You need to tell us the value of the granny flat interest so we can assess if this affects your payments.
- Rent Assistance
- Who can get it
Proof of rent arrangements for Rent Assistance
If you tell us you’re renting when you claim a payment, we may ask for proof. We use this to check if you can get Rent Assistance.
- Rent Assistance
- Who can get it
Rent types for Rent Assistance
Rent is an amount you pay to live in accommodation someone else owns. There are different types of rent that apply if you get Rent Assistance.
Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
Supporting documents for your Centrelink claim
When you claim a payment or service, we’ll ask you for some documents to support your claim.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.