Most useful information

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet one of these criteria.

Income test for JobSeeker Payment

Your income can reduce how much we pay you.

1. Recently unemployed
2. Most useful information

Employment Separation Certificate form (SU001)

Use this form to certify important employment information.

Waiting periods

You may have to wait before your payments start.

1. Recently unemployed
2. Getting other help

Manage your bills and money when recently unemployed

If you’ve recently become unemployed, you can get help to manage your bills. You may also be able to get a lump sum of money for essentials.

Seasonal work preclusion period

This applies if you or your partner finished seasonal, contract or intermittent work within 6 months of submitting your claim.

1. Recently unemployed
2. Getting a payment

Claiming a payment from us if you’re looking for a job

To claim a payment from us if you’re looking for a job, you don’t need to call or visit a service centre. You can claim online.

myGov help - Create a myGov account

Use myGov to access Centrelink, Medicare and Child Support, all in one place. This guide shows you how to create a myGov account.

Payment schedule and rates for people outside Australia

We’ll pay your pension differently if you live outside Australia on a permanent or long term basis.

1. Work
2. Recently unemployed

Getting a payment when you’re recently unemployed

We have payments to help you when you’re unemployed. Which one you get depends on your circumstances.