- Contact us
- How to get more information from us
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Check your Income Management and BasicsCard balance
You can check the balance of your Income Management account and BasicsCard many ways.
- Housing
- Most useful information
Assessment for Carer Payment form (AUS156)
Use this form if you are living outside Australia, caring for your partner and want to claim an Australian Carer Payment under an international social security agreement.
- Caring for someone
- Most useful information
Exemptions from mutual obligation requirements for principal carers
We can grant principal carers temporary exemptions from their mutual obligation requirements in some family situations.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
- Death of a loved one
- Most useful information
Advice of death form (SA116)
Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.
- Top payments
- Rent Assistance
How to manage your Rent Assistance
There are things you need to tell us if you get Rent Assistance.
- Top payments
- Financial Information Service
What the Financial Information Service is
The Financial Information Service helps you make informed decisions about your finances.
When you need an Employment Separation Certificate
If you or your partner stop work or change from full time to casual work, you may need to give us an Employment Separation Certificate.
- Top payments
- Rent Assistance
How much Rent Assistance you can get
The amount of Rent Assistance you can get depends on how much rent you pay.