Most useful information for looking for work

The pages voted most useful by other website visitors.

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Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.

  1. Death of a loved one
  2. Most useful information

Executor/Administrator Request for information form (SS524)

Use this form to request information from us regarding a deceased person.

  1. Rent Assistance
  2. What you need to do

Rent verification for Rent Assistance

If you get Rent Assistance, we may ask you to verify your rent to make sure you’re getting the right amount.

  1. Natural disaster
  2. Most useful information

Verification of voluntary work form (SU462)

Job seekers and voluntary work organisations can use this form.

  1. Rent Assistance
  2. What you need to do

Travel outside Australia rules for Rent Assistance

The travel rules for your main payment affect your Rent Assistance when you travel outside Australia.

  1. What FIS information you can watch online
  2. Income and assets

FIS gifting video

Watch this video to learn more about gifting.

  1. Top payments
  2. Parenting Payment

Who can get Parenting Payment

You must meet certain criteria to get Parenting Payment.

  1. How to keep your payment
  2. Employment income reporting

Employment income reporting if you have other types of income

If you have other types of income you need to tell us. This is so we can pay you the right amount. You also need to tell us if this changes.

  1. Higher education
  2. Most useful information

ABSTUDY and Assistance for Isolated Children (AIC) - Explanation or formal review of decision form (SY054)

Use this form to ask for an explanation of a decision about your claim for ABSTUDY or AIC. You can also use this form to ask for a formal review of your ABSTUDY or AIC decision.

  1. Top payments
  2. Financial Information Service

Financial Information Service live webinars

We have free webinars to help you understand your finances.

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Page last updated: 17 November 2025.
QC 60164