Get help from Centrepay complaints specialists
As part of our recent changes, we now have complaints specialists to work with customers and businesses to help resolve Centrepay issues.
Plan ahead and set yourself up this tax time
There are things you can do now to help avoid surprises after lodging your tax return or confirming your income.
Public holiday closures over the Christmas and New Year period
Your Centrelink payment and reporting dates may change due to the upcoming public holidays.
Don’t fall for fake robodebt messages
Be sure the communication you receive about the robodebt class action is genuine.
Misinformation about bonus Centrelink payments
There are unofficial websites and social media accounts sharing fake news about Centrelink payments, including ones that are no longer available.
Age Pension age is not increasing
News media, unofficial websites and social media may report changes to our payments that aren’t real. There are no changes to Age Pension age, which is 67 years.
Beware of phishing scams
Phishing is when scammers try to trick you into giving them your personal information by sending you a link to a fake website.
If you have a child aged under 6, you can get help to meet your goals
Parent Pathways can help you meet your personal, study or work goals if you’re the parent or carer of a child aged under 6.
Update your child support representative to protect your information
If you have a child support case with us and you’re separating, you should review your acting arrangements to protect your privacy and safety.
Listen to enhanced Income Management information in Indigenous languages
Learn how to set up, use and manage your enhanced Income Management account and SmartCard in some Indigenous languages.