How to claim
Complete the following steps to claim Disability Support Pension online. Before you start, check if you can get it.
Steps to claim Disability Support Pension
1. Get ready to claim
Before you start, you can use our DSP pre-claim guide to help you decide whether to claim.
The easiest way to claim is online. If you have a correspondence nominee they can also claim for you online.
To claim online, you need a myGov account linked to Centrelink. If you have a nominee they also need to have their own account.
If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.You may need to confirm your identity with us before you start your claim.
If you can’t claim online you can claim by form.
2. Get your documents ready to claim
You’ll need to get some supporting documents ready to help answer some of the questions in the claim.
You’ll need medical evidence for the claim.
You need to give us all the medical evidence and supporting documents we ask for. If you don’t, we may not accept your claim or we may reject it.
3. Make your claim
- Sign in to myGov and go to Centrelink.
- Select Payments and Claims from the menu, then Claims, then Make a claim.
- Under Disabled, ill or injured, select Get started.
- Answer all the questions. Each screen has information to help you complete the claim. This includes how to submit your supporting documents.
- Submit your claim.
When you're ready:
4. Track your claim
After you submit your claim online, you’ll get a receipt telling you:
- you've submitted your claim
- the ID number of your claim
- the date we estimate your claim will be complete
- a link to track its progress.
If we need more details we’ll ask you for them.
We’ll also let you know the result of your claim. We'll send a letter to either your:
If you don't get electronic letters, we'll send you a letter in the mail.
If you think we’ve made a mistake you can ask us to review our decision.
To do your business with us, create a myGov account and link to Centrelink.
If you can't claim online, complete the following steps to claim Disability Support Pension by using a form. Before you start, check if you can get it.
When you claim, we’ll ask you for some documents to support your claim for a payment or service.
When you make your claim for Disability Support Pension, we may ask you to give us more information.
Page last updated: 23 January 2020
This information was printed 27 May 2020 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/disability-support-pension/how-claim. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.