Prove your identity
You need to prove your identity before you claim a payment.
If you want to claim a payment, you need a Centrelink Customer Reference Number (CRN). To get a CRN you need to prove who you are with us first.
How to prove your identity if you’re claiming for the first time.
Page last updated: 21 August 2020
This information was printed 7 May 2021 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/carer-allowance/how-claim/prove-your-identity. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.