Support for people in Australia from Israel and the State of Palestine
If you have been affected by the conflict, we can help you with payments and support while you’re in Australia.
How much Special Benefit you can get
The amount of Special Benefit you can get depends on your circumstances.
How much Crisis Payment for Humanitarian Entrants you can get
You can only get one Crisis Payment for humanitarian entrants.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
Update your personal details using your Centrelink online account
You can update your personal details using your online account.
How to claim Special Benefit
Complete the following steps to claim Special Benefit. Before you start, check if you can get it.
Bank guarantee and term deposit for an Assurance of Support
When you give a bank guarantee, you must be ready to put money in the bank to cover its value.
Income and assets test for Special Benefit
We use income and assets tests to check if you can get Special Benefit. We also use these to work out how much you can get.
When we’ll pay the Status Resolution Support Services payment
We’ll pay you the SRSS payment once the Department of Home Affairs tell us you’re eligible.
Help in your language
We can help you with translated information or you can talk to a service officer who speaks your language.