Most useful information for moving to Australia

The pages voted most useful by other website visitors.

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  1. Residence rules
  2. Residence descriptions

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

  1. Living arrangements
  2. Moving to Australia

Refugees and asylum seekers

We have payments and services for newly arrived refugees, humanitarian entrants and asylum seekers.

  1. Top payments
  2. Status Resolution Support Services payment (SRSS)

Who can get Status Resolution Support Services payment

You may be able to get this payment if you’re unable to support yourself while resolving your immigration status.

  1. Living arrangements
  2. Moving to Australia

Migrating to Australia

You may get help from us if you’ve recently arrived in Australia or you’re a newly arrived resident. What help we can give you depends on your situation.

  1. Moving to Australia
  2. Most useful information

Request an Individual Healthcare Identifier or amend an Individual Healthcare Identifier record form (MS003)

Use this form to register for or amend your registration of an Individual Healthcare Identifier (IHI).

  1. Moving to Australia
  2. Most useful information

Residence in Australia and other countries form (MOD O)

Use this form to give details to establish your Australian residence status when claiming Centrelink payments or to help you get a payment from another country.

  1. Status Resolution Support Services payment (SRSS)
  2. How to manage your payment

Someone to deal with us about your Status Resolution Support Services payment

You can authorise someone to speak to us about your Status Resolution Support Services payment (SRSS).

  1. Who can get it
  2. Residence rules

Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

  1. Top payments
  2. Special Benefit

Who can get Special Benefit

You may get Special Benefit if you’re not eligible for any other income support and you meet the eligibility rules.

  1. Centrelink self service
  2. Centrelink online account

What details you can view and update using your Centrelink online account

You can view, update or add information using your online account.

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Page last updated: 17 November 2025.
QC 60140