Refugees and humanitarian entrants
As a refugee or humanitarian entrant, income support payments you may be able to get include:
You may also be eligible for a concession card and other payments:
- Crisis Payment is a one-off payment for humanitarian entrants arriving in Australia for the first time
- Special Benefit is a payment if you’re in financial need and can’t get another payment from us
- Rent Assistance is extra help if you pay rent and get certain payments from us
- Concession and health care cards can get you cheaper health services and medicines.
Family payments and services
You may be able to get payments to help you with the costs of raising your family:
- Family Tax Benefit is a family payment you may get if you have a temporary protection visa
- Parental Leave Pay is a payment to help families taking time off work to care for a new child
- Dad and Partner Pay is a payment for up to 2 weeks while you care for your new child born or adopted before 1 July 2023
- Child Care Subsidy can help cover the cost of approved child care
- Additional Child Care Subsidy is for extra help with child care fees.
Other financial help
If you’re in the Community Support Program, you’ll get financial help from a person or group. They will provide an Assurance of Support. This is an agreement to support you for your first 12 months in Australia. It covers costs like visas and rent.
Read more about the Community Support Program on the Department of Home Affairs website.
If you’re a humanitarian entrant, you may also get help from the Department of Home Affairs. Read more about the Humanitarian Settlement Program on the Department of Home Affairs website.
We help cover the costs of some health services if you’re eligible.
If you’re waiting to hear about your immigration status, you may be able to get Status Resolution Support Services (SRSS) payment. The Department of Home Affairs assesses whether you’re eligible and lets us know.
If you get SRSS payment, you may be eligible for help to cover the cost of some health services.
If the Department of Home Affairs assesses you to be a refugee, you may be eligible for our other payments and services.
There are waiting periods for some payments, depending on your situation and visa type.
We’ll tell you if there’s a waiting period when you apply.