If you’re getting the Status Resolution Support Services (SRSS) payment, there are some things you need to do while you’re getting this payment. This includes the following:
- tell us about a change in your circumstances
- report any income you or your partner get from work.
If you need help, you can get help in your own language.
You can also authorise someone to speak to us on your behalf.
SRSS debt
If you have an SRSS debt, you can find out why it was raised and what you need to do next.
If you’ve received a notice of overpayment from the Department of Home Affairs, the notice will have details about:
- your debt amount
- why the debt was raised
- your repayment options.
If you need help to understand the debt, call us on 131 202.
If you don’t agree with the debt, or you want to talk about repayment arrangements, contact the Department of Home Affairs. They may ask you for more information if you request a formal review.