Crisis Payment
A one-off non-taxable payment if you’ve experienced an extreme circumstance and are in severe financial hardship.
Natural disaster support
Support for people directly affected by a declared natural disaster.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Victoria Bushfires, January 2026 - Australian Government Disaster Recovery Payment
A lump sum payment to help people affected by Victoria bushfires that started in January 2026.
North Queensland Rainfall and Flooding, December 2025 to January 2026 - Disaster Recovery Allowance
Support if you’ve lost income as a direct result of North Queensland Rainfall and Flooding that started in December 2025 to January 2026.
Queensland natural disaster support
Help for people directly affected by a natural disaster in Queensland, such as fires, storms or floods.
How to claim a Crisis Payment for Other Extreme Circumstances
Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.
Who can get a Crisis Payment for Other Extreme Circumstances
You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.
Victoria natural disaster support
Help for people directly affected by a natural disaster in Victoria, such as fires, storms or floods.
How to claim Nth Qld Rainfall and Flooding, December 2025 to January 2026 - Disaster Recovery Allowance
How you can claim Disaster Recovery Allowance.