Services in a crisis
We can help you if you're going through family and domestic violence or extreme circumstances.
Voluntary Work Verification of Voluntary Work form (SU462)
Use this form to seek approval from us for voluntary work to meet your mutual obligation requirements.
How much Crisis Payment for Other Extreme Circumstances you can get
You can get this Crisis Payment once per incident or extreme circumstance.
Who can get a Crisis Payment for Other Extreme Circumstances
You may get this if you’ve left your home because of an extreme circumstance such as fire, flood or community violence.
How to claim a Crisis Payment for Other Extreme Circumstances
Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.
New South Wales Floods, July 2022
This was support for people affected by the floods in New South Wales, that started in July 2022.
What disaster health care assistance covers
Under the scheme, we can help you with reasonable out of pocket costs for health care you get in Australia.
Additional help for natural disasters
If you’re affected by a natural disaster, more help is available. This includes community, state and other government support.
Crisis and special help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.