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Asking for a review of a decision
You can ask for a review of a decision about your Centrelink payments, Medicare debt or child support. To do this, write to us, call us on your regular payment line or visit a service centre.
Read more about:
- reviews and appeals of a Centrelink decision
- objections to child support decisions
- reviews and appeals about your Medicare debts or overpayments.
Feedback and complaints
You can give us feedback or make a complaint at any time.
Read more about feedback and complaints.
Claiming compensation from us
You may be able to claim compensation from us if you believe we’ve made a mistake that caused you either:
- financial loss
Read more about claiming compensation from us.
If you don’t understand or agree with a decision we’ve made, you can ask for an explanation or apply for a formal review.
There are steps you can take if you disagree with a decision about a Medicare debt or overpayment.