Help if a scam or identity theft has affected you
There’s support available if you’ve been affected by a scam or identity theft.
Avoid and report scams
There are things you can do to protect yourself from scams and identity theft. You can report Services Australia scams to us to help protect others.
Types of scams
If a scammer gets your personal information, they can use it to access your online accounts where they can start stealing your information, identity, and money.
myGov scams
There are different types of myGov scams.
myGov automated phone call scams
Scammers are using automated phone calls, or robocalls, pretending to be from myGov.
Medicare scams
There are different types of Medicare scams.
Electronic Funds Transfer email scam
Scammers are sending emails claiming to be from Medicare or myGov.
Centrelink impersonation phone call scams
You might get a call claiming to be from Services Australia.
Fake Services Australia social media profiles
Scammers are setting up fake social media profiles pretending to be us and other government agencies.
Fake disaster relief agencies
Scammers are posing as disaster relief agencies to take advantage of people affected by natural disasters.