How to protect yourself when you claim a Crisis Payment for Extreme Circumstances Family and Domestic Violence
It’s important to consider how to claim safely. This may include changing your details or nominee arrangements.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Proof of Life compliance reviews if you’re older than 80 and live overseas
If you’re older than 80 and live outside Australia you may need to complete a Proof of Life Certificate form.
How to claim a Crisis Payment for Other Extreme Circumstances
Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.
Have your own Medicare card and number if you’re 15 or older and enrolled in Medicare
You can get your own Medicare card and number if you’re 15 or older and enrolled in Medicare.
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.
Help for people experiencing family and domestic violence
There’s help available if you or someone you know is experiencing family and domestic violence or abuse. It doesn’t discriminate and can happen to anyone.
Aged care carer or close relative assessment form (SA483)
Use this form to give us your details if you’re a carer or close relative of someone moving into an aged care home.
Pensioner Concession Card for non-pensioners - 9 October 2017
We may have cancelled your pension payment on 1 January 2017 because of changes to the pension assets test.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.