Information and resources to help with your safety as you get older.

Abuse of older Australians is any deliberate or unintentional harmful behaviour in a relationship of trust with an older person. It’s any violence or mistreatment that causes harm or distress to an older person. It can also be known as Elder abuse. It could be:

  • emotional
  • psychological
  • financial
  • physical
  • social
  • sexual
  • neglectful.

Making your house safe

The Carer Gateway website has useful information about how to make your home safer for you. They have advice on alarms, monitors and equipment that might help you as you age.

If you need medical support, including equipment or house modifications, your state or territory government may offer some help. Read about accessing equipment in your state.

Staying safe online

eSafety for seniors

The Be connected eSafety website provides an introduction to internet safety. It has some helpful tips on internet safety including:

  • paying safely online
  • avoiding scams and tricks
  • downloading and saving documents.

The eSafety Commissioner website also has many resources and tips to help you stay safe online. You can do some training to learn the latest information on safety.


Online scams are very common and can happen to anyone. It’s important you remain alert while you browse online.

Scammers often pretend to be from trusted organisations, including from us. They may say they’re from myGov, Services Australia or Centrelink. We take scams and identity theft very seriously and can help you spot a scam.

If you have any suspicion of a scam impersonating myGov, Services Australia or Centrelink, call or email our Scams and Identity Theft Helpdesk. Our staff can offer support and advice on what steps to take about a scam.

If you spot a scam online or think you’ve been scammed, you can report it on the Australian Competition and Consumer Commission website.

Keeping yourself safe

Family and domestic violence can happen to anyone, at any time, no matter their age, gender or sexual orientation. It can happen anywhere, including at home or in care.

Call 000 if you are in immediate danger. To access counselling and support 24 hours a day, 7 days a week call National Elder Abuse Line on 1800 353 374.

Read about how we can help and support you when you’re experiencing family or domestic violence.

If you have a concern about the care you or someone else is getting in aged care, it’s important to talk about it. Make a complaint on the Aged Care Quality and Safety Commissioner website and they’ll investigate.

Page last updated: 26 May 2022.