Most useful information for elder health and safety

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  1. Elder health and safety
  2. Most useful information

Claim for a Commonwealth Seniors Health Card form (SA296)

Use this form to claim a Commonwealth Seniors Health Card if you are age pension age.

Proof of Life compliance reviews if you’re older than 80 and live overseas

If you’re older than 80 and live outside Australia you may need to complete a Proof of Life Certificate form.

  1. North Queensland Rainfall and Flooding, December 2025 to January 2026
  2. Disaster Recovery Allowance

How much Nth Qld Rainfall and Flooding, December 2025 to January 2026 - Disaster Recovery Allowance you can get

How much you get depends on your circumstances.

  1. Pensioner Concession Card
  2. How to manage your card

Change of circumstances when you hold a Pensioner Concession Card

We need to know about changes that could stop you from having a Pensioner Concession Card.

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.

  1. Continence Aids Payment Scheme
  2. How to manage your payment

Buying continence aids products

We don’t supply or sell continence aids products.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.

  1. Recently unemployed
  2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

  1. Pensioner Concession Card
  2. Who can get a card

Benefits of a Pensioner Concession Card

With a Pensioner Concession Card (PCC) you can get cheaper medicine, bulk billed doctor visits and help with hearing services.

  1. Social work services
  2. How we help

Social work services if you’re experiencing violence

If you’re experiencing family and domestic violence, we can help you access certain services.

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Page last updated: 17 November 2025.
QC 60155