Most useful information for elder health and safety

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Claim for a Commonwealth Seniors Health Card form (SA296)

Use this form to claim a Commonwealth Seniors Health Card if you are age pension age.

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

  1. Top payments
  2. Continence Aids Payment Scheme

How much you can get on the Continence Aids Payment Scheme

Information about how much you can get, how we pay and why it won’t count as income.

  1. Top payments
  2. Medicare card

Have your own Medicare card and number if you’re 15 or older and enrolled in Medicare

You can get your own Medicare card and number if you’re 15 or older and enrolled in Medicare.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.

  1. Continence Aids Payment Scheme
  2. Who can get it

Residence rules for the Continence Aids Payment Scheme

To be eligible for the Continence Aids Payment Scheme you must meet residency requirements.

  1. Top payments
  2. Continence Aids Payment Scheme

Who can get the Continence Aids Payment Scheme

You need to meet eligibility for the Continence Aids Payment Scheme (CAPS).

  1. Commonwealth Seniors Health Card
  2. Who can get it

Benefits of a Commonwealth Seniors Health Card

You can get cheaper medical costs with a Commonwealth Seniors Health Card (CSHC).

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Page last updated: 17 November 2025.
QC 60155