News for elder health and safety

The latest news updates and changes.

Edit filters:
10
Dec 2025

Help for people experiencing family and domestic violence

There’s help available if you or someone you know is experiencing family and domestic violence or abuse. It doesn’t discriminate and can happen to anyone.

1
Dec 2025

New reporting process for aged care lump sum balances

From 1 December, aged care providers are required to inform us of your residential aged care lump sum balances as part of their monthly reporting.

26
Nov 2025

We can help you understand the changes under the new Aged Care Act

Our specialist staff can help you understand changes under the new Aged Care Act so you can plan with confidence.

25
Nov 2025

We can help if you’re experiencing family and domestic violence

Family and domestic violence (FDV) can affect anyone no matter their age, gender or sexual orientation. It’s important to protect yourself and stay safe.

21
Nov 2025

Beware of phishing scams

Phishing is when scammers try to trick you into giving them your personal information by sending you a link to a fake website.

18
Nov 2025

Grieving the death of someone close to you can be a difficult time

It’s important to tell us when your partner dies if they get an income support payment from us.

18
Nov 2025

Update your child support representative to protect your information

If you have a child support case with us and you’re separating, you should review your acting arrangements to protect your privacy and safety.

17
Nov 2025

Building your money skills after separation

Recently separated? We have information to help build your money skills.

Page last updated: 17 November 2025.
QC 60156