How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
Setting up online accounts for Centrelink
To do your business with us, create a myGov account and link it to Centrelink.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Who can get Qld Rainfall and Flooding, February to March 2026 - Australian Government Disaster Recovery Payment
You must meet eligibility rules to get Australian Government Disaster Recovery Payment (AGDRP).
Application to copy or transfer from one Medicare card to another form (MS011)
Complete this form to copy or transfer someone onto your own Medicare card or another Medicare card.
Social work services if you’re experiencing violence
If you’re experiencing family and domestic violence, we can help you access certain services.
Renewing or replacing a Commonwealth Seniors Health Card
If you're eligible for a Commonwealth Seniors Health Card, we renew your card before it expires. We can also replace a lost or stolen card.
How to manage your Commonwealth Seniors Health Card
There are some things you need to do when you have a Commonwealth Seniors Health Card.
Aged care carer or close relative assessment form (SA483)
Use this form to give us your details if you’re a carer or close relative of someone moving into an aged care home.
Exemptions from the newly arrived resident's waiting period
After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.