If you need to make changes to the people listed on your Medicare Card and you are worried about your safety, we may be able to support you.
Speak with one of our social workers if you are in, have left, or are preparing to leave a family and domestic violence situation. They can help you with supports, like getting your own Medicare Card.
Remove someone from your card
If your family circumstances change, you can get your own card. You may want to do this if you break up or separate.
You can’t remove someone aged 15 or older from your current card without their consent.
What you need to do
If your Medicare online account is linked to myGov, sign in now to get your own card.
You can also get your own card by:
- using the Express Plus Medicare mobile app
- completing an application to copy or transfer from one Medicare card to another form.
Leave a card
You can leave a card if you have 2 Medicare card numbers and you only use one of them. For example, you have your own card and you’re still on your parents’ card.
If you’re the contact person on the card you’re leaving, we’ll assign a new contact person.
If your Medicare online account is linked to myGov, sign in now to leave one of your cards.
You can also use the Express Plus Medicare mobile app.
Learn how to leave a Medicare card using your online account.
If you can’t leave a card online, call the Medicare program.
Remove children from their current card
You can’t remove a child 15 or older from your card. However they can get their own card.
You can remove a child under 15 from their current card. Both parents or guardians (if applicable) must sign the Application to copy or transfer from one Medicare card to another form.
If either parent or guardian cannot sign, you must give supporting documents. For example:
- Apprehended Violence Order
- Family Court Order showing parental responsibility.
What you need to do:
- complete an Application to copy or transfer from one Medicare card to another form.
- list all the children you want to copy or transfer. If you want to remove them, you’ll need to choose ‘transfer’.
- anyone 15 or older must sign the form.
- the applicant listed as Person 1 must give identification. Types of identification you can give are on the form.
- give supporting documents if both parents cannot sign the form. Types of supporting documents you can give are on the form.
The applicant listed as Person 1 on the form needs to mail or email Medicare Enrolment Services all of these:
- the completed form, signed by all those listed who are 15 or older
- their own identification
- supporting documents, if both parents are unable to sign the form.