Social work services if you’re experiencing violence
If you’re experiencing family and domestic violence, we can help you access certain services.
Who can get the Continence Aids Payment Scheme
You need to meet eligibility for the Continence Aids Payment Scheme (CAPS).
Renewing or replacing a Commonwealth Seniors Health Card
If you're eligible for a Commonwealth Seniors Health Card, we renew your card before it expires. We can also replace a lost or stolen card.
Pharmaceutical Allowance if you’re 55 or older
You may get Pharmaceutical Allowance when you are 55 or older and get certain payments from us.
Change of circumstances when you hold a Commonwealth Seniors Health Card
We need to know about changes that could stop you from having a Commonwealth Seniors Health Card.
Buying continence aids products
We don’t supply or sell continence aids products.
How to contact social work services
You can speak to a social worker over the phone.
Medical Practitioners - Essential Medical Equipment Payment (EMEP) - Medical confirmation form (SA449)
This form is part of the medical assessment for EMEP. It may help cover extra costs of running essential medical equipment, or heating or cooling in your home.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Non-income tested Commonwealth Seniors Health Card
We may have cancelled your pension on 1 January 2017 because of changes to the pension assets test.